Garnering 60 percent more votes than its closest competitor, OpTier
Ltd.’s CoreFirst 1.4 product captured first place in the Network and
Systems Management category of the Datamation Product of the Year 2006
awards.
Citrix Presentation Server from Citrix Systems finished a distant second,
while still collecting three times more votes than third-place finisher,
NSI Software Inc.’s Double-Take product.
Other finalists were Managed Object Solutions Inc.’s Business Service
Configuration Manager and Availl Inc’s Backup 3.0.
Making its product debut in April 2005, CoreFirst was upgraded to V1.4
this past October. OpTier’s flagship product, CoreFirst lets
organizations define policies to assign different levels of priority to
different transactions. This approach, according to OpTier, allows
companies to maintain improved, predictable and consistent quality of
service, within the configuration and capabilities of their current IT
infrastructure, regardless of demand.
Playing in what industry analysts consider an advanced market — i.e.
quality of service and prioritization — OpTier achieved what their
competitors could not. ”They differentiated themselves by being an
innovator rather than improving on existing solutions,” says Jean-Pierre
Garbani, a vice president and analyst who focuses on systems, at
Forrester Research.
In short, OpTier built a new mousetrap instead of a better one.
”CoreFirst is a new solution that provides a new approach to an
existing problem,” he adds.
Motti Tal, an executive vice president at OpTier, says the company is
currently a leader in a new breed of technology that’s coming to market.
”We address how managers can manage their goals of high uptime and good
performance by capturing control of quality of service,” he says.
Managing components isn’t enough, says Tal. ”Organizations need to
manage the business transactions delivered to the users of those
systems.”
Simply stated, CoreFirst allows companies to prioritize one transaction
against another within a process.
For example, within the process of an online banking application, a
customer may perform a high-visibility transaction, such as requesting a
money transfer or making a bill payment. A customer also may perform a
change of address. CoreFirst will recognize the money transfer or bill
payment transaction as a higher priority over the address change request,
and favor increased quality of service for the high-priority transaction.
Dennis Drogseth, a vice president at Enterprise Management Associates,
says there are three key capabilities in CoreFirst 1.4 that set it apart
from other quality-of-service-type products: transaction-driven
management; correlation across the infrastructure, and the ability to
enable resources in real-time
”The unique capability in CoreFirst is that it manages to the
transaction, which is logical if you want to prioritize management
activity to the performance of a service,” says Drogseth.
In contrast to traditional mainframe environments, which are structured,
predictable and consistent, web-based applications tend to be used in a
less predictable environment, according to Drogseth. ”In web-based
applications, infrastructure resources and applications tend to be more
complex and harder to predict. That’s why the dynamic capability in
CoreFirst is a good thing,” he says.
A CTO at a subsidiary of one of the three national credit bureaus is
currently midstream in implementing CoreFirst 1.4, and has the product
running in a preproduction environment. The company purchased CoreFirst
1.4 to leverage a web-based credit services application that has
supported more than 10 million users to date. The CTO, who asked not to
be named in this story, expects to be in full production within 30 days.
”We were looking for a product that gave us better visibility and
information metrics to better manage the health and performance of our
environment,” he says, noting that CoreFirst 1.4 was the only product
available that fit the bill. ”The process prioritization will also allow
us to get more throughput out of our existing environment.”
More specifically, he explains, CoreFirst 1.4 will provide better
visibility into interactions between the credit services application and
the database tier. The bottom line for the credit bureau subsidiary:
better quality of service to customers and provide services as cost
effectively as possible.
”Our expectation of the priority capability is that it will postpone the
need to purchase additional database capacity, which we augment as we
grow our business,” says the CTO. The company currently has four
four-way Oracle database servers. ”Ultimately, we’ll do more with
less,” he says.
Forrester’s Garbani notes that some product users have found additional
benefits from CoreFirst 1.4. ”Users can find resource consumption at the
transaction level, or use of system resources, which is important for
chargeback,” he says.
OpTier’s current market is among Fortune 500 companies where the product
is used for a variety of applications, like web portals, equity trading,
human resources and retail supply chain.
In a product category where new products still provide reactive
solutions, Datamation readers agree OpTier is a vendor that is paving new
ground.
Huawei’s AI Update: Things Are Moving Faster Than We Think
FEATURE | By Rob Enderle,
December 04, 2020
Keeping Machine Learning Algorithms Honest in the ‘Ethics-First’ Era
ARTIFICIAL INTELLIGENCE | By Guest Author,
November 18, 2020
Key Trends in Chatbots and RPA
FEATURE | By Guest Author,
November 10, 2020
FEATURE | By Samuel Greengard,
November 05, 2020
ARTIFICIAL INTELLIGENCE | By Guest Author,
November 02, 2020
How Intel’s Work With Autonomous Cars Could Redefine General Purpose AI
ARTIFICIAL INTELLIGENCE | By Rob Enderle,
October 29, 2020
Dell Technologies World: Weaving Together Human And Machine Interaction For AI And Robotics
ARTIFICIAL INTELLIGENCE | By Rob Enderle,
October 23, 2020
The Super Moderator, or How IBM Project Debater Could Save Social Media
FEATURE | By Rob Enderle,
October 16, 2020
FEATURE | By Cynthia Harvey,
October 07, 2020
ARTIFICIAL INTELLIGENCE | By Guest Author,
October 05, 2020
CIOs Discuss the Promise of AI and Data Science
FEATURE | By Guest Author,
September 25, 2020
Microsoft Is Building An AI Product That Could Predict The Future
FEATURE | By Rob Enderle,
September 25, 2020
Top 10 Machine Learning Companies 2020
FEATURE | By Cynthia Harvey,
September 22, 2020
NVIDIA and ARM: Massively Changing The AI Landscape
ARTIFICIAL INTELLIGENCE | By Rob Enderle,
September 18, 2020
Continuous Intelligence: Expert Discussion [Video and Podcast]
ARTIFICIAL INTELLIGENCE | By James Maguire,
September 14, 2020
Artificial Intelligence: Governance and Ethics [Video]
ARTIFICIAL INTELLIGENCE | By James Maguire,
September 13, 2020
IBM Watson At The US Open: Showcasing The Power Of A Mature Enterprise-Class AI
FEATURE | By Rob Enderle,
September 11, 2020
Artificial Intelligence: Perception vs. Reality
FEATURE | By James Maguire,
September 09, 2020
Anticipating The Coming Wave Of AI Enhanced PCs
FEATURE | By Rob Enderle,
September 05, 2020
The Critical Nature Of IBM’s NLP (Natural Language Processing) Effort
ARTIFICIAL INTELLIGENCE | By Rob Enderle,
August 14, 2020
Datamation is the leading industry resource for B2B data professionals and technology buyers. Datamation's focus is on providing insight into the latest trends and innovation in AI, data security, big data, and more, along with in-depth product recommendations and comparisons. More than 1.7M users gain insight and guidance from Datamation every year.
Advertise with TechnologyAdvice on Datamation and our other data and technology-focused platforms.
Advertise with Us
Property of TechnologyAdvice.
© 2025 TechnologyAdvice. All Rights Reserved
Advertiser Disclosure: Some of the products that appear on this
site are from companies from which TechnologyAdvice receives
compensation. This compensation may impact how and where products
appear on this site including, for example, the order in which
they appear. TechnologyAdvice does not include all companies
or all types of products available in the marketplace.