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Enterprise IT departments are increasing cloud usage at an exponential rate. These tools and technologies enable greater innovation, cost savings, flexibility, productivity and faster-time-to-market, ultimately facilitating business modernization and transformation. Amazon Web Services (AWS) is a leader among IaaS vendors, and every year around this time, we look back at the most popular AWS products […]

Staffing levels within IT operations (ITOps) departments are flat or declining, enterprise IT environments are more complex by the day and the transition to the cloud is accelerating. Meanwhile the volume of data generated by monitoring and alerting systems is skyrocketing, and Ops teams are under pressure to respond faster to incidents. Faced with these […]

Text analysis extracts machine-readable data from unstructured or semi-structured text in order to mine insight about trends and user sentiment. To accomplish this, it uses artificial intelligence, machine learning and advanced data analytics techniques. The world is experiencing a rapid exponential increase in information, especially structured or unstructured data: think social media posts, customer emails, transaction records, survey questions, news articles […]

Data Protection as a Service (DPaaS) plays a core role in business today, and here’s why: because all companies use data in many forms, protecting data is a top priority for every organization. But not all companies can afford to invest in a skilled and resourceful IT team. Consequently, Data Protection as a Service (DPaaS) […]

By Myles Suer IT Service Management has been around for a long time. When I joined Peregrine Systems in the mid-2000s, I learned – to my amazement – that the embedded database for Peregrine’s Service Manager was nonrelational. Peregrine was founded in 1981, a few years before IBM brought DB2 to market. ITSM was clearly […]

                By Dr. Feiyu Xu Over the past decade, artificial intelligence (AI) has captured the imaginations of consumers and enterprises. AI is seen as the key to unlocking fully automated business processes and smart data. Given the significant role that AI will play in shaping intelligent enterprises of […]

By Myles Suer A few years ago, I asked CIOs about data science and it turned into a yawner of a discussion. However, in the last few years as chief data officers have made their mark at more and more enterprises, CIOs have needed to build their data chops. Given this, it was time to […]

I have worked on SAP engagement for Enterprise Customers for almost 30 years. While SAP continued to develop application features and content during these years, generally the hosting of SAP fell into the same classic selection process as any application: What’s the service level, what’s the cost, who has the happiest customers? However, with the advent of public […]

As the impact of COVID-19 has shifted many aspects of our personal and professional lives, one such area of change is in how we use the internet. With many people staying home, the result has been usage of mobile usage at an all-time high, increased rates of uploading, and massive surges in video conferencing. As […]

Seventy-three percent of executives are piloting or adopting AI in one or more business units, according to a survey conducted late last year, in conjunction with the Accenture Technology Vision 2020, our annual guide to the technology trends that we believe will have the greatest impact on businesses over the next three years. Yet, until […]