Datamation Logo

Charles F. Gerhards

November 1, 1999
Datamation content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More.

Charles F. Gerhards
Deputy secretary for IT,
Governor’s Office for Information Technology, Commonwealth of Pennsylvania

Title: Deputy secretary for IT

Organization: Governor’s Office for Information Technology, Commonwealth of Pennsylvania

Location: Harrisburg, Pa.

Industry: State government

Educational background:
B.S. Accounting, Pennsylvania State University; University Park, Pa.

Years in IT: 29 years

Experience:

  • 1999-present, deputy secretary for IT
  • 1995-1999, director, Commonwealth Technology Center, Commonwealth of Pennsylvania
  • 1981-1995, assistant director, Office of the Budget, Commonwealth of Pennsylvania
  • 1978-1980, chief of comptroller operations, Pennsylvania State Lottery
  • 1970-1978, systems manager, Pennsylvania Liquor Control Board
  • Career advice: In this environment of dynamic change, people need to adapt quickly–always reaching for the future and not holding on to the present. We are rapidly learning that cultural, not technological, change is our biggest challenge. Today, learning change management skills is as important for IT professionals as their technical skills.

    Biggest career challenge: Prior to Governor Tom Ridge, many state government administrations in Pennsylvania viewed IT as a necessary evil–that is, spending on IT was an expense, not an investment. As a result, hardware and software was purchased, but those responsible for its implementation were denied training. Also, everything purchased needed to be “low-bid” rather than “best value.” Because of this short-sighted philosophy, many state IT projects took longer than necessary to implement, and some even failed.

    During the past five years, Governor Ridge has instilled an enlightened IT philosophy modeled on the best practices of successful private sector firms. We now invest in IT as an enabler to increase employee productivity, improve our services, and lower the cost of operating state government. Now, as with any other investment, the governor holds IT executives accountable to achieve measurable results. Obviously, this approach is working, as Pennsylvania is recognized as an emerging technology state. Our experience in Pennsylvania demonstrates that both the public and private sectors can benefit from sharing ideas on the most productive uses of information technology to support improved organizational business processes.

    Technical architecture guiding principle: Don’t try to achieve 100% perfection before implementing computer-based systems. Normally, completing the last 5% of the work to develop a system requires 20% of the effort. Instead, agree with your users to implement 90% or 95% of a system now and add the “bells and whistles” later. Systems will be easier to design and you will achieve implementation faster.

    Last two books read: The Goal: A Process of Ongoing Improvement, by Eliyahu M. Goldratt and Jeff Cox; Gung Ho!: Turn on the People in Any Organization, by Ken Blanchard and Sheldon Bowles

    Favorite vacation: Cruise to Bermuda

    Hobbies: Auto racing, golf

    Family: Happily married with two sons

    Favorite quote: “If you always do what you’ve always done, you’ll always get what you’ve always got.”
    Texas folk wisdom

    
    



      SEE ALL
    ARTICLES
     

    Subscribe to Data Insider

    Learn the latest news and best practices about data science, big data analytics, artificial intelligence, data security, and more.

    Datamation Logo

    Datamation is the leading industry resource for B2B data professionals and technology buyers. Datamation's focus is on providing insight into the latest trends and innovation in AI, data security, big data, and more, along with in-depth product recommendations and comparisons. More than 1.7M users gain insight and guidance from Datamation every year.

    Advertisers

    Advertise with TechnologyAdvice on Datamation and our other data and technology-focused platforms.

    Advertise with Us

    Our Brands


    Privacy Policy Terms & Conditions About Contact Advertise California - Do Not Sell My Information

    Property of TechnologyAdvice.
    © 2025 TechnologyAdvice. All Rights Reserved

    Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.