UPDATED: Comair airlines was scrambling to contain the fallout from a cancellation of over 1,000 flights on Christmas Day after its computer systems for reservations crashed, saying it expects to be running at 60 percent by Monday evening.
Officials of the Cincinatti-based subsidiary of Delta Air Lines blamed severe weather in the middle state regions as the cause of a surge in crew flight re-assignments that knocked out its computer reservations system. The disruption snarled airline traffic and stranded passengers up and down the eastern- and middle-region states through the weekend.
The airline said by Sunday, it had resumed operations for
10 to 15 percent of its scheduled flights and planned to be close to full flight schedule by mid-week. But it did caution that cancellations would impact travel at least until Friday.
“Comair employees in every area of the organization continue working nonstop
to resume full flight operations as safely and quickly as possible,” said
Don Bornhorst, Comair senior vice president of customers, in a statement
Monday. “Given the tremendous impact the winter weather had on our
operation and infrastructure, we appreciate the continued understanding and
patience of our customers whose travel plans were disrupted. We also
appreciate the assistance we have received from everyone at Delta Air Lines
during this challenging situation.”
Comair officials were not available for comment at press time.
Press reports put the amount of discomfited passengers at 30,000 on 1,100
flights on Christmas day. Delta Air lines Thursday had reduced its
operations in Illinois, Ohio, New York, Indiana, Kentucky, Canada and
Pennsylvania because of the bad weather.
According to the New York Times, Comair’s outage occurred when workers,
trying to arrange new flights after a snowstorm raged through the Midwest,
overwhelmed the system.
A Slashdot.org post on the incident claimed the software running the flight
crew assignment system came from SBS International, which
markets a variety of flight operations applications under its Maestro
product line. A spokesperson was not available at press time.
Comair also has a flight-crew software arrangement with another company,
Sabre Airline Solutions. In June, according to the Sabre Web site, company
officials announced the airline had purchased its Sabre AirCrews Operations
Manager application.
Mike Berman, a Sabre spokesman, said the company’s software wasn’t
responsible for the airline’s outage.
“Comair does use a small software module from us, but that essentially
checks crew qualifications and that was not the cause of this issue,” he
said.
Shares of Delta were off by about 1.46 percent to $7.45 during an upbeat trading session following the long Christmas Holiday weekend that was generally easy on most airline stocks.
Shares of US Airways , which is in bankruptcy reorganization and trades on over-the-counter markets, fell by 13 cents to $1.25 in midday trading after a massive sick-out by baggage handlers stranded thousands more holiday passengers around the nation, as well as their baggage.
Ethics and Artificial Intelligence: Driving Greater Equality
FEATURE | By James Maguire,
December 16, 2020
AI vs. Machine Learning vs. Deep Learning
FEATURE | By Cynthia Harvey,
December 11, 2020
Huawei’s AI Update: Things Are Moving Faster Than We Think
FEATURE | By Rob Enderle,
December 04, 2020
Keeping Machine Learning Algorithms Honest in the ‘Ethics-First’ Era
ARTIFICIAL INTELLIGENCE | By Guest Author,
November 18, 2020
Key Trends in Chatbots and RPA
FEATURE | By Guest Author,
November 10, 2020
FEATURE | By Samuel Greengard,
November 05, 2020
ARTIFICIAL INTELLIGENCE | By Guest Author,
November 02, 2020
How Intel’s Work With Autonomous Cars Could Redefine General Purpose AI
ARTIFICIAL INTELLIGENCE | By Rob Enderle,
October 29, 2020
Dell Technologies World: Weaving Together Human And Machine Interaction For AI And Robotics
ARTIFICIAL INTELLIGENCE | By Rob Enderle,
October 23, 2020
The Super Moderator, or How IBM Project Debater Could Save Social Media
FEATURE | By Rob Enderle,
October 16, 2020
FEATURE | By Cynthia Harvey,
October 07, 2020
ARTIFICIAL INTELLIGENCE | By Guest Author,
October 05, 2020
CIOs Discuss the Promise of AI and Data Science
FEATURE | By Guest Author,
September 25, 2020
Microsoft Is Building An AI Product That Could Predict The Future
FEATURE | By Rob Enderle,
September 25, 2020
Top 10 Machine Learning Companies 2021
FEATURE | By Cynthia Harvey,
September 22, 2020
NVIDIA and ARM: Massively Changing The AI Landscape
ARTIFICIAL INTELLIGENCE | By Rob Enderle,
September 18, 2020
Continuous Intelligence: Expert Discussion [Video and Podcast]
ARTIFICIAL INTELLIGENCE | By James Maguire,
September 14, 2020
Artificial Intelligence: Governance and Ethics [Video]
ARTIFICIAL INTELLIGENCE | By James Maguire,
September 13, 2020
IBM Watson At The US Open: Showcasing The Power Of A Mature Enterprise-Class AI
FEATURE | By Rob Enderle,
September 11, 2020
Artificial Intelligence: Perception vs. Reality
FEATURE | By James Maguire,
September 09, 2020
Datamation is the leading industry resource for B2B data professionals and technology buyers. Datamation's focus is on providing insight into the latest trends and innovation in AI, data security, big data, and more, along with in-depth product recommendations and comparisons. More than 1.7M users gain insight and guidance from Datamation every year.
Advertise with TechnologyAdvice on Datamation and our other data and technology-focused platforms.
Advertise with Us
Property of TechnologyAdvice.
© 2025 TechnologyAdvice. All Rights Reserved
Advertiser Disclosure: Some of the products that appear on this
site are from companies from which TechnologyAdvice receives
compensation. This compensation may impact how and where products
appear on this site including, for example, the order in which
they appear. TechnologyAdvice does not include all companies
or all types of products available in the marketplace.