Hewlett-Packard is introducing new software and services that provide customers with a wider window into their IT assets and processes, part of a move to offer systems management as a service.
The portfolio, rolling out this week, is the latest addition to its Adaptive Enterprise strategy. It addresses Business Management, IT Service Management, Application Management and Infrastructure Management.
Todd DeLaughter, vice president and general manager of HP’s Management Software organization, said the suite will integrate with the outfit’s OpenView management platform.
The idea is to help CIOs link business and IT for real-time management, a key ingredient for HP’s Adaptive Enterprise play, the executive said.
In the Business Management sector, HP OpenView Business Process Insight is software that monitors business processes and their relationships to the applications, and IT resources on which they depend, DeLaughter told internetnews.com. For example, the software can provide the dollar value of a failed network or slow e-commerce response time, based on financial data provided by the business.
IT Service Management assesses the impact of an IT event on service-level agreements, and then improves the service delivery Application Management improves the performance, availability and quality of applications over the course of their lifecycle. Infrastructure Management watches over servers, storage, networking, PCs, printing and imaging and utility-based resources.
HP has long offered management products and services under its OpenView platform, but the Palo Alto, Calif., systems vendor has shifted its focus to help CIOs drive out complexity in environments with disparate products, as well as the cost associated with managing those zones.
But HP has also struggled to define Adaptive Enterprise — its version of utility, on-demand computing or real-time computing — in a market populated by IBM, Computer Associates, Sun Microsystems and VERITAS Software. But few besides IBM have scored a lot of customer momentum, leaving the door open for HP.
Products and services such as management offerings — and the vendor’s recently introduced service-oriented architecture (SOA) software — can help them do that.
To understand real-time network behavior without polling, the company also issued OpenView Route Analytics Management System software, which it said would identify and patch failures up to 80 percent faster. The software provides such data as problem identification updates every 15 seconds.
The product manages the network as a service, not as IT infrastructure, a departure from previous approaches DeLaughter said would help HP stand out from management software rivals such as IBM, Computer Associates and BMC.
The company also has fashioned Enterprise Management Services as part of its PartnerONE program to accelerate the creation of certified software with application vendors.
This article was first published on InternetNews.com.