SHARE
Facebook X Pinterest WhatsApp

Facebook Users not as Satisfied as Google+ Users

Cnet: According to the latest American Customer Satisfaction Index, Google+ tops the chart when it comes to customer satisfaction with social media services, scoring a 78 out of 100. By contrast, Facebook scored lowest in customer satisfaction with a score of 61. The report said that users prefer Google+ because it doesn’t have regular ads, […]

Jul 18, 2012
Datamation content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More

Cnet: According to the latest American Customer Satisfaction Index, Google+ tops the chart when it comes to customer satisfaction with social media services, scoring a 78 out of 100. By contrast, Facebook scored lowest in customer satisfaction with a score of 61. The report said that users prefer Google+ because it doesn’t have regular ads, offers better privacy protections and works better on mobile devices. However, Facebook’s user base is much, much larger than Google+’s.

Wikipedia actually tied Google+ for first place on the customer satisfaction index, followed by YouTube (73), Pinterest (73), all others (64), Twitter (64) and LinkedIn (63).

  SEE ALL
ARTICLES
 

Recommended for you...

What Is Sentiment Analysis? Essential Guide
11 Top Data Collection Trends Emerging In 2024
Kaye Timonera
Feb 8, 2024
6 Top Data Classification Trends
Avya Chaudhary
Oct 13, 2023
7 Data Management Trends: The Future of Data Management
Mary Shacklett
Aug 2, 2023
Datamation Logo

Datamation is the leading industry resource for B2B data professionals and technology buyers. Datamation's focus is on providing insight into the latest trends and innovation in AI, data security, big data, and more, along with in-depth product recommendations and comparisons. More than 1.7M users gain insight and guidance from Datamation every year.

Property of TechnologyAdvice. © 2025 TechnologyAdvice. All Rights Reserved

Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.