George Spafford

Managing Project Change Requests

In a 2006 study the Standish Group found that only 35% of IT projects could be deemed successful. Of the balance, 19% failed outright and 46% were...

Vendor Selection: A Fourteen-Point Guide

It is essential to take the time to adequately assess not just the functionality of your IT tools but also the vendors who sell them....

IT Portfolio Mismanagement

Some IT organizations are using portfolios of IT projects to manage risks in an attempt to yield positive benefits to their organizations. The idea originated in...

Offshore Call Centers: Time to Bring em Home?

A number of firms, including AT&T’s home Internet group, are bringing overseas call centers back to the United States. The hoped for benefits did not...

So Many Portables, So Few Rules

Knowing the greatly increased productivity that results from a mobile workforce, companies buy a plethora of laptops, ultra-portables, PDAs, cell phones, and personal storage devices....

The Transient Knowledge Trap

Have you ever stopped and thought about all of the skills we are losing? How many people today can do even basic math without a...

The Dangers of Excessive Permissions

In March 2004, Roger Duronio, acting on his own, launched a logic bomb attack that crippled almost 2,000 hosts on the UBS Paine Webber network....

The Real Source of SOX Woes

Sarbanes-Oxley is about restoring investor confidence in publicly traded companies by attempting to ensure that the financial reports that they present to the investing public...

How Energy Costs Can Affect IT

Our digital world floats on a sea of energy. Data centers and workstations are powered by electricity and countless trillions of bits traversing the globe are done...

The Impact of Global Warming On IT

Most people who acknowledge the reality of global warming tend to focus on its environmental and meteorological effects. But rising temperatures also can have a serious impact...

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