Sunday, September 19, 2021

George Spafford

Outsourcing and Compartmentalization

There's a great deal of debate these days about outsourcing, particularly offshore outsourcing. Like many business processes, the use of outsourcing can be interpreted in a...

Choosing Between Products and Services

It is increasingly common for IT to make a decision between subscribing to a service or purchasing a product and performing the same function in-house. For...

Active Expectation Management

As mentioned in the previous article about mapping, the various stakeholders all have expectations about what IT can and cannot provide. As a result, their various...

Overcoming Systemic Inertia

People often talk about resistance to change at an individual level. While this is a real phenomenon, there are systemic issues that cause an aversion to...

Even Without Spam, Email Is Not Cost-Free

Freedom of speech is certainly an important human right. However, for quite a long time even in the United States, there have been legal limitations placed on that...

Avoid Pouring Good Money Into a Bad Project

"The project was failing. After spending close to $10 million the system still was not meeting requirements. After reviewing the situation, management decided to invest...

Information Technology in Context

One of my pet peeves is to go to a conference and hear how the group's functional area is what makes a business run. I've heard...

The Benefits of Standard IT Governance Frameworks

In the wake of 9/11 and corporate debacles such as Enron, organizations are taking a serious look at their information technology (IT) groups and questioning the governance...

Project Management No Substitute for Discipline

Once in a while we hear a comment that really is disconcerting. For me, it was a discussion about organizations using draconian project management to compensate...

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