Yet Another UC Tool Hits The Enterprise

NEC Unified Solutions is rolling several communications tools for its month-old UNIVERGE360 platform, offering up user customization options and a module that promises to make system management easier.

The new unified communication (UC) products include the SV8500 enterprise server, UC700 desktop client, UM8500 unified messaging system and the MC530 mobile client. NEC has also updated its SV700 VoIP communications server.

“This is fulfilling our UV360 vision as it enables business to realize the true value of communication,” Paul Lopez, general manager for marketing and services, told InternetNews.com.

The Texas-based wholly owned subsidiary of NEC Corporation of America is the latest in a growing list of vendors pushing out new UC tools. IBM (NYSE: IBM) just announced a $1 billion UC research and development push for facing off against competitors.

Microsoft (NASDAQ: MSFT), which along with partner Nortel Networks (NYSE:NT), rolled out a suite of applications for their UC offering. Avaya (NYSE: AV) is expected to announce new UC products early next week.

It was only last month NEC launched the UNIVERGE360, which takes what Lopez called a “unique” approach in communication tool capability.

“Typically users are given a menu of tools and they have to change their workflow to use them. We focus on the user’s role and allow them to choose what communication technologies fit their needs,” said Lopez.

For example a user could pull in email, instant messaging and click-to-call options but not video collaboration if it’s something they rarely use. Users can also set “presence” options for indicating to others how they can be reached.

“These are flexible tools that give users control. And the management module helps make system management much easier for IT,” added Lopez.

The UC system can be used as a standalone application or on top of other enterprise solutions, such as Microsoft’s Outlook or Exchange system, and runs on the NEC SV7000 IP communications server or SV8500 enterprise server. NEC is also deploying new modular IP and digital terminals, the DT700 and DT300, aimed at the smaller-sized enterprise.

This article was first published on InternetNews.com. To read the full article, click here.

RELATED NEWS AND ANALYSIS

• Ethics and Artificial Intelligence: Driving Greater Equality

  FEATURE |  By James Maguire,
  December 16, 2020

• AI vs. Machine Learning vs. Deep Learning

  FEATURE |  By Cynthia Harvey,
  December 11, 2020

• Huawei’s AI Update: Things Are Moving Faster Than We Think

  FEATURE |  By Rob Enderle,
  December 04, 2020

• Keeping Machine Learning Algorithms Honest in the ‘Ethics-First’ Era

  ARTIFICIAL INTELLIGENCE |  By Guest Author,
  November 18, 2020

• Key Trends in Chatbots and RPA

  FEATURE |  By Guest Author,
  November 10, 2020

• Top 10 AIOps Companies

  FEATURE |  By Samuel Greengard,
  November 05, 2020

• What is Text Analysis?

  ARTIFICIAL INTELLIGENCE |  By Guest Author,
  November 02, 2020

• How Intel’s Work With Autonomous Cars Could Redefine General Purpose AI

  ARTIFICIAL INTELLIGENCE |  By Rob Enderle,
  October 29, 2020

• Dell Technologies World: Weaving Together Human And Machine Interaction For AI And Robotics

  ARTIFICIAL INTELLIGENCE |  By Rob Enderle,
  October 23, 2020

• The Super Moderator, or How IBM Project Debater Could Save Social Media

  FEATURE |  By Rob Enderle,
  October 16, 2020

• Top 10 Chatbot Platforms

  FEATURE |  By Cynthia Harvey,
  October 07, 2020

• Finding a Career Path in AI

  ARTIFICIAL INTELLIGENCE |  By Guest Author,
  October 05, 2020

• CIOs Discuss the Promise of AI and Data Science

  FEATURE |  By Guest Author,
  September 25, 2020

• Microsoft Is Building An AI Product That Could Predict The Future

  FEATURE |  By Rob Enderle,
  September 25, 2020

• Top 10 Machine Learning Companies 2021

  FEATURE |  By Cynthia Harvey,
  September 22, 2020

• NVIDIA and ARM: Massively Changing The AI Landscape

  ARTIFICIAL INTELLIGENCE |  By Rob Enderle,
  September 18, 2020

• Continuous Intelligence: Expert Discussion [Video and Podcast]

  ARTIFICIAL INTELLIGENCE |  By James Maguire,
  September 14, 2020

• Artificial Intelligence: Governance and Ethics [Video]

  ARTIFICIAL INTELLIGENCE |  By James Maguire,
  September 13, 2020

• IBM Watson At The US Open: Showcasing The Power Of A Mature Enterprise-Class AI

  FEATURE |  By Rob Enderle,
  September 11, 2020

• Artificial Intelligence: Perception vs. Reality

  FEATURE |  By James Maguire,
  September 09, 2020