SAP to Innovate Heavily in SMB On-Demand Suite

PALO ALTO, Calif. – SAP said it plans to aggressively pursue new markets with a slew of innovative new technologies for its troubled Business ByDesign on-demand suite of products for small and medium-sized business (SMB) customers. When SAP first detailed its plans for Business ByDesign a year ago, it was met with tepid reviews.

“When you come to challenging times, you have to take risks,” co-CEO Henning Kagermann told a press conference at SAP’s offices yesterday. “Business ByDesign is not just about product, we also want to focus on profitability, and in the volume business you have to do a lot of innovation to make the business profitable,” Kagermann said.

At SAP (NYSE: SAP), the word innovation now takes on a whole new meaning. “You can look at it from two angles,” said Jim Snabe, who heads SAP’s business solutions and technology organization. “One is how to convert money into ideas; the other is how to convert ideas into money.”

The new version of the suite will incorporate an innovative approach to customer relationship management (CRM) (define) and incorporate business intelligence technology from Business Objects, for which SAP bid $6.7 billion in October. The deal was finalized in December.

Business ByDesign broke the mold at SAP when the vendor introduced it last September. It was SAP’s first on-demand offering, and Kagermann described it as the most important announcement I’ve made in my career” when announcing the suite last year.

After having to delay the release, SAP will come out with a “very competitive” customer relationship management (CRM) suite later this year, as part of Business ByDesign, Snabe said. Next, Business Objects technology will be integrated into the business processes “so analytics is integrated into the business,” he added. These products will be delivered this year, Snabe said.

Analytics embedded into the SAP processes will let people in various departments conduct instant analyses on their projections both historically and into the future, said John Schwartz, president of SAP Labs, North America, and formerly CEO of Business Objects.

Business Objects is also “working on a consolidated business planning and consolidation suite that will be the leading and most comprehensive application in the marketplace, bar none,” Schwartz said. This will be available both on SAP’s NetWeaver platform and in a non-NetWeaver environment “so that customers who are not SAP customers today can use it,” Schwartz explained.

This article was first published on InternetNews.com. To read the full article, click here.

RELATED NEWS AND ANALYSIS

• Ethics and Artificial Intelligence: Driving Greater Equality

  FEATURE |  By James Maguire,
  December 16, 2020

• AI vs. Machine Learning vs. Deep Learning

  FEATURE |  By Cynthia Harvey,
  December 11, 2020

• Huawei’s AI Update: Things Are Moving Faster Than We Think

  FEATURE |  By Rob Enderle,
  December 04, 2020

• Keeping Machine Learning Algorithms Honest in the ‘Ethics-First’ Era

  ARTIFICIAL INTELLIGENCE |  By Guest Author,
  November 18, 2020

• Key Trends in Chatbots and RPA

  FEATURE |  By Guest Author,
  November 10, 2020

• Top 10 AIOps Companies

  FEATURE |  By Samuel Greengard,
  November 05, 2020

• What is Text Analysis?

  ARTIFICIAL INTELLIGENCE |  By Guest Author,
  November 02, 2020

• How Intel’s Work With Autonomous Cars Could Redefine General Purpose AI

  ARTIFICIAL INTELLIGENCE |  By Rob Enderle,
  October 29, 2020

• Dell Technologies World: Weaving Together Human And Machine Interaction For AI And Robotics

  ARTIFICIAL INTELLIGENCE |  By Rob Enderle,
  October 23, 2020

• The Super Moderator, or How IBM Project Debater Could Save Social Media

  FEATURE |  By Rob Enderle,
  October 16, 2020

• Top 10 Chatbot Platforms

  FEATURE |  By Cynthia Harvey,
  October 07, 2020

• Finding a Career Path in AI

  ARTIFICIAL INTELLIGENCE |  By Guest Author,
  October 05, 2020

• CIOs Discuss the Promise of AI and Data Science

  FEATURE |  By Guest Author,
  September 25, 2020

• Microsoft Is Building An AI Product That Could Predict The Future

  FEATURE |  By Rob Enderle,
  September 25, 2020

• Top 10 Machine Learning Companies 2021

  FEATURE |  By Cynthia Harvey,
  September 22, 2020

• NVIDIA and ARM: Massively Changing The AI Landscape

  ARTIFICIAL INTELLIGENCE |  By Rob Enderle,
  September 18, 2020

• Continuous Intelligence: Expert Discussion [Video and Podcast]

  ARTIFICIAL INTELLIGENCE |  By James Maguire,
  September 14, 2020

• Artificial Intelligence: Governance and Ethics [Video]

  ARTIFICIAL INTELLIGENCE |  By James Maguire,
  September 13, 2020

• IBM Watson At The US Open: Showcasing The Power Of A Mature Enterprise-Class AI

  FEATURE |  By Rob Enderle,
  September 11, 2020

• Artificial Intelligence: Perception vs. Reality

  FEATURE |  By James Maguire,
  September 09, 2020