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T-Mobile: Enterprise 5G Review

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After offering low-band 5G network coverage to subscribers for some time, T-Mobile rolled out their Ultra Capacity 5G service late last year. Ultra Capacity 5G includes a blend of mid-band 2.5 GHz spectrum and high-band mmWave 5G, delivering a balance of far-reaching coverage with fast speeds.

Operating over 20,100 locations across the U.S., Bellevue, Washington-based T-Mobile currently serves about 106 million customers with over 75,000 employees.

See below to learn all about where T-Mobile stands in the enterprise 5G market:

T-Mobile and the Enterprise 5G Market

Unlike Verizon and AT&T, T-Mobile does not use the controversial C-band spectrum to provide mid-range, high speed, wide coverage 5G service. Amid concerns that C-band 5G networks might endanger air travel, T-Mobile continues to stand out in the 5G market with a median download speed of 191.12 Mbps.

By comparison, Verizon was clocked with a median download speed of 107.25 Mbps, while AT&T trails at 68.43 Mbps.

T-Mobile 5G features

  • T-Mobile provides an estimated 40% increase in download speeds with unlimited data and coverage
  • The T-Mobile Collaborate suite of mobile-first tools assist work-from-anywhere workforces
  • Maximize productivity with actionable insights for fleet operations
  • Customers benefit from on-demand visibility into assets, their condition, and current location to protect investments and lower operating costs
  • Connect, monitor, and enhance a variety of Internet of Things (IoT) devices
  • Cloud-based voice and collaboration solutions are available
  • Secure threat management solutions are available
  • T-Mobile offers full integration with Microsoft 365


Many industries will enjoy the benefits provided by T-Mobile 5G technology with more reliable connectivity at higher speeds:


  • Helps educational institutions stay ahead of evolving expectations from students and employers
  • Enhances the student experience with physical and digital learning, experiences, and tools
  • Increases operational efficiencies across large campuses with varied infrastructure
  • Maximizes data value across numerous and diverse demographic, socioeconomic, and geographic populations

Health care

  • Reaches more patients, more affordably, with telehealth
  • Powers robotics, improving patient care while increasing business resilience
  • Provides artificial intelligence (AI) with the power to perform predictive analytics
  • Accelerates health care provider innovation by enabling new capabilities for practices, reducing telecommunication costs, and helping to comply with regulations
  • Addresses operational needs, managing patient expectations using a connected infrastructure that supports emerging technologies and evolving public health concerns


  • Creates highly personalized shopping experiences, directing shoppers to desired products and delivering targeted promotions
  • Improves employee productivity by making it easier to locate products and check inventory levels
  • Takes better care of worker safety and well-being by monitoring employees and tracking workplace accidents
  • Coordinates physical and digital retail environments, including the connection of multiple locations

Manufacturing and warehouse management

  • Increases efficiency and productivity by delivering faster, safer, and more sustainable manufacturing outcomes
  • Enables innovations in automation and digitization
  • Increases utilization, reduces waste, builds more innovative business models, and improves worker safety.
  • Makes manufacturing facilities dynamic with technologies, such as computer vision to monitor assembly processes, equipment, and environments and detect defects

Transportation and logistics

  • Fuels transportation industry transformation
  • Improves supply chain efficiencies and resilience, improving profitability and customer satisfaction
  • Supports the creation, capture, and delivery of data, no matter where company assets are located, using real-time digital dashboards and metrics
  • Avoids costly delays and tied-up resources with predictive vehicle tracking and maintenance
  • Takes advantage of machine learning (ML) algorithms to build accurate models depicting fleet capacity, including driver availability, hours of service, and maintenance schedules

Use cases

As businesses begin to adopt 5G technology, T-Mobile is making the argument that organizations should embrace all three 5G spectrums (low-band 600–800 MHz, mid-band 1.6–5.8 GHz, and high-band 24 GHz+).

With 5G innovation developing, T-Mobile has identified several use cases that the technology may provide to industry in the coming years:

  • Health care: Patients may be able to return home after being treated or having surgery with the availability of wearables capable of providing 24/7 monitoring. In-home care could be further supplemented, enabling traveling nurses to onboard patients, review and submit prescriptions, and provide interaction with physicians and specialists via video conferencing.
  • Manufacturing and warehouse management: Sophisticated robots could be deployed and controlled from anywhere, enhancing safety for human workers, who can then be assigned to other less dangerous areas.
  • Field operations: Reliable, high-speed connectivity can put skilled industry tradespeople in a position to provide real-time support, collaboration, and guidance in remote or distant locations. And immersive technologies such as augmented reality (AR) headsets and applications can make troubleshooting quick and effective.
  • Agriculture: Though farmers are already using 4G to monitor crops and soil conditions, 5G can make this practice faster and more scalable. The data generated can improve output, increase profit margins, and stay competitive.


According to Ookla in their Speedtest Intelligence report, T-Mobile measures in the top spot for all of the performance categories they measure: including Fastest Provider, Latency, Consistency, 5G Performance, 5G Availability, and 5G Consistency.

Users also rate T-Mobile highly, with Gartner Peer Insights rating T-Mobile at 4.3 out of 5.

Corporate differentiators

Some of T-Mobile’s corporate responsibility commitments include:

  • $100 million spent toward direct and in-kind donations to support local communities
  • $3 billion spent with diverse vendors
  • $22.4 million invested into the continuing education of employees
  • About 20 million meals delivered to families and children in need through donations to Feeding America
  • 2.5 million K–12 students connected
  • 100% Disability Equality Index Score
  • Listed in Fortune’s 100 Best Companies to Work For

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