Datamation Logo

Microsoft: Most Sidekick Data Recovered

October 16, 2009
Datamation content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More.


NEW YORK (Reuters) – Microsoft Corp said on Thursday it has recovered most of the data feared lost by users of its Sidekick mobile phone, following a Microsoft server computer failure.

Data such as contacts, photos and calendar entries saved on the phones and remotely at Microsoft’s servers was originally thought to be destroyed, according to T-Mobile USA, a unit of Deutsche Telekom, the U.S. carrier for the handset.

“We are pleased to report that we have recovered most, if not all, customer data for those Sidekick customers whose data was affected by the recent outage,” Microsoft executive Roz Ho said in a statement.

Microsoft plans to begin restoring users’ personal data “as soon as possible,” the company said, adding it now thinks that only a minority of Sidekick users were hit by the data loss.

The problem was caused by a server failure that hurt Microsoft’s main and backup databases supporting Sidekick.

The glitch hit as technology companies are increasingly looking to convince customers to use remote storage services to back up their data, and at a time when Microsoft is fighting to gain ground in the market for smartphones.

Copyright 2009 Reuters. Click for restrictions.

  SEE ALL
ARTICLES
 

Subscribe to Data Insider

Learn the latest news and best practices about data science, big data analytics, artificial intelligence, data security, and more.

Datamation Logo

Datamation is the leading industry resource for B2B data professionals and technology buyers. Datamation's focus is on providing insight into the latest trends and innovation in AI, data security, big data, and more, along with in-depth product recommendations and comparisons. More than 1.7M users gain insight and guidance from Datamation every year.

Advertisers

Advertise with TechnologyAdvice on Datamation and our other data and technology-focused platforms.

Advertise with Us

Our Brands


Privacy Policy Terms & Conditions About Contact Advertise California - Do Not Sell My Information

Property of TechnologyAdvice.
© 2025 TechnologyAdvice. All Rights Reserved

Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.