Datamation content and product recommendations are
editorially independent. We may make money when you click on links
to our partners.
Learn More
While AT&T and Apple (NASDAQ: AAPL) continue to wrestle with complaints related to 3G network issues with the latest iPhone, an analyst firm speculates Research in Motion may be delaying its latest product release to avoid the same problem. A report by Citi Investment Research, speculates RIM may be moving back the release of its BlackBerry Bold in the U.S. to make sure the network performance is acceptable.
Following 12 hours of Bold product testing, analyst Jim Suva wrote the smartphone experienced “a few occasional 3G signal dropping troubles at some locations especially on high-rises building streets,” as well as within Citi Group’s 34th office floor location. The analyst noted that such glitches could be why AT&T has yet to launch the latest RIM smartphone into the US market.
“Our view is RIM will not push out this device without resolving such issues via software patch or AT&T resolution,” Suva wrote.
An AT&T (NYSE: T) spokesperson said the carrier does not comment on product launches ahead of time.
And while declining to comment on the iPhone’s 3G-related complaints, the carrier said it has made “incredible strides” with its 3G network and plans to have 350 metro areas in place by year’s end. iPhone 3G is one of more than 40 global devices AT&T offers.
“We are constantly working to optimize and tweak the network to meet user needs and adding coverage wherever we can,” an AT&T spokesperson told InternetNews.com.
The Citi report states the Bold’s 3G software aspect “needs minor adjustments,” and that the BlackBerry “will appeal to business users especially those who travel internationally.” The Bold is reportedly slated to arrive this week in Canada before a formal US debut in early fall.
Requests to RIM (NASDAQ: RIMM) for information on the launch date and 3G network issues were not returned by press time.
A suit against Apple
The iPhone and AT&T 3G network issues hit a US District Court last week when an Alabama woman filed suit against Apple claiming that marketing promises of faster data services and better network connectivity were not delivered. Apple did not respond to press calls on the lawsuit, and calls to lawyer Jim Kudulis, who filed on behalf of Jessica Alena Smith, were not returned by press time.
The legal action has propelled debate among experts and industry watchers over whether handset makers, chip providers or wireless carriers are ultimately responsible for reliable network connectivity.
As one analyst pointed out good network service is tied to device software, network testing and network availability.
“So much depends on where the problem is,” Jeff Kagan, wireless and telecom industry analyst, told InternetNews.com.
“Is it the iPhone device itself or on the AT&T network? AT&T has many phones on the network without this problem so that leads us to believe the problem is on the iPhone,” Kagan said, adding that it’s not known yet how big, or small, the issue is as neither AT&T nor Apple have provided data on iPhone subscriber complaints.
“During the first week or two there were several updates which fixed some initial problems. Since then my phone works without problem,” Kagan said, nothing it could be as simple as users not updating the software.
“Only if you plug it into the computer does it activate the iTunes software and check for updates,” he noted.
This article was first published on InternetNews.com.
-
Ethics and Artificial Intelligence: Driving Greater Equality
FEATURE | By James Maguire,
December 16, 2020
-
AI vs. Machine Learning vs. Deep Learning
FEATURE | By Cynthia Harvey,
December 11, 2020
-
Huawei’s AI Update: Things Are Moving Faster Than We Think
FEATURE | By Rob Enderle,
December 04, 2020
-
Keeping Machine Learning Algorithms Honest in the ‘Ethics-First’ Era
ARTIFICIAL INTELLIGENCE | By Guest Author,
November 18, 2020
-
Key Trends in Chatbots and RPA
FEATURE | By Guest Author,
November 10, 2020
-
Top 10 AIOps Companies
FEATURE | By Samuel Greengard,
November 05, 2020
-
What is Text Analysis?
ARTIFICIAL INTELLIGENCE | By Guest Author,
November 02, 2020
-
How Intel’s Work With Autonomous Cars Could Redefine General Purpose AI
ARTIFICIAL INTELLIGENCE | By Rob Enderle,
October 29, 2020
-
Dell Technologies World: Weaving Together Human And Machine Interaction For AI And Robotics
ARTIFICIAL INTELLIGENCE | By Rob Enderle,
October 23, 2020
-
The Super Moderator, or How IBM Project Debater Could Save Social Media
FEATURE | By Rob Enderle,
October 16, 2020
-
Top 10 Chatbot Platforms
FEATURE | By Cynthia Harvey,
October 07, 2020
-
Finding a Career Path in AI
ARTIFICIAL INTELLIGENCE | By Guest Author,
October 05, 2020
-
CIOs Discuss the Promise of AI and Data Science
FEATURE | By Guest Author,
September 25, 2020
-
Microsoft Is Building An AI Product That Could Predict The Future
FEATURE | By Rob Enderle,
September 25, 2020
-
Top 10 Machine Learning Companies 2021
FEATURE | By Cynthia Harvey,
September 22, 2020
-
NVIDIA and ARM: Massively Changing The AI Landscape
ARTIFICIAL INTELLIGENCE | By Rob Enderle,
September 18, 2020
-
Continuous Intelligence: Expert Discussion [Video and Podcast]
ARTIFICIAL INTELLIGENCE | By James Maguire,
September 14, 2020
-
Artificial Intelligence: Governance and Ethics [Video]
ARTIFICIAL INTELLIGENCE | By James Maguire,
September 13, 2020
-
IBM Watson At The US Open: Showcasing The Power Of A Mature Enterprise-Class AI
FEATURE | By Rob Enderle,
September 11, 2020
-
Artificial Intelligence: Perception vs. Reality
FEATURE | By James Maguire,
September 09, 2020
SEE ALL
ARTICLES