Things may soon go a lot smoother at London’s Heathrow Airport, thanks to a VoIP deal announced today between Cisco Systems and British Airways. Cisco will deploy VoIP to more than 14,000 British Airways staff, which will use 8,500 Cisco IP phones at its U.K. offices and airports. Financial terms of the deal were not […]
Things may soon go a lot smoother at London’s Heathrow Airport, thanks to a VoIP deal announced today between Cisco Systems and British Airways.
Cisco will deploy VoIP to more than 14,000 British Airways staff, which will use 8,500 Cisco IP phones at its U.K. offices and airports. Financial terms of the deal were not disclosed, though Cisco in a statement noted that it was a ”multi-million-pound IP telephony system”.
The Cisco IP phones will be routed over a Cisco Ethernet network and will include Cisco’s MeetingPlace conferencing applications, as well as the Cisco CallManager call-processing software. Employee self service applications, including Web-based employee services, will also be available on the Cisco IP phones.
”We needed to replace our legacy phone system in Terminal 4 at Heathrow and this new IP telephony systems gives us the flexibility and functionality to run a busy airport terminal at significantly lower costs base than the old legacy system,” said Paul Coby, CIO of British Airways, in a statement.
According to Cisco spokeswoman JoAnne Hughes, Cisco first started discussions with British Airways to replace their legacy telephone network with Cisco IP telephony solutions approximately two years ago.
Cisco said it expects the system to pay for itself within two years by reducing costs and improving productivity through the integration of all voice and data communications onto a single network. The deployment is expected to be completed by March 2006.
This article was first published on internetnews.com. To read the full article, click here.
Ethics and Artificial Intelligence: Driving Greater Equality
FEATURE | By James Maguire,
December 16, 2020
AI vs. Machine Learning vs. Deep Learning
FEATURE | By Cynthia Harvey,
December 11, 2020
Huawei’s AI Update: Things Are Moving Faster Than We Think
FEATURE | By Rob Enderle,
December 04, 2020
Keeping Machine Learning Algorithms Honest in the ‘Ethics-First’ Era
ARTIFICIAL INTELLIGENCE | By Guest Author,
November 18, 2020
Key Trends in Chatbots and RPA
FEATURE | By Guest Author,
November 10, 2020
FEATURE | By Samuel Greengard,
November 05, 2020
ARTIFICIAL INTELLIGENCE | By Guest Author,
November 02, 2020
How Intel’s Work With Autonomous Cars Could Redefine General Purpose AI
ARTIFICIAL INTELLIGENCE | By Rob Enderle,
October 29, 2020
Dell Technologies World: Weaving Together Human And Machine Interaction For AI And Robotics
ARTIFICIAL INTELLIGENCE | By Rob Enderle,
October 23, 2020
The Super Moderator, or How IBM Project Debater Could Save Social Media
FEATURE | By Rob Enderle,
October 16, 2020
FEATURE | By Cynthia Harvey,
October 07, 2020
ARTIFICIAL INTELLIGENCE | By Guest Author,
October 05, 2020
CIOs Discuss the Promise of AI and Data Science
FEATURE | By Guest Author,
September 25, 2020
Microsoft Is Building An AI Product That Could Predict The Future
FEATURE | By Rob Enderle,
September 25, 2020
Top 10 Machine Learning Companies 2021
FEATURE | By Cynthia Harvey,
September 22, 2020
NVIDIA and ARM: Massively Changing The AI Landscape
ARTIFICIAL INTELLIGENCE | By Rob Enderle,
September 18, 2020
Continuous Intelligence: Expert Discussion [Video and Podcast]
ARTIFICIAL INTELLIGENCE | By James Maguire,
September 14, 2020
Artificial Intelligence: Governance and Ethics [Video]
ARTIFICIAL INTELLIGENCE | By James Maguire,
September 13, 2020
IBM Watson At The US Open: Showcasing The Power Of A Mature Enterprise-Class AI
FEATURE | By Rob Enderle,
September 11, 2020
Artificial Intelligence: Perception vs. Reality
FEATURE | By James Maguire,
September 09, 2020
Sean Michael Kerner is an Internet consultant, strategist, and contributor to several leading IT business web sites.
Datamation is the leading industry resource for B2B data professionals and technology buyers. Datamation's focus is on providing insight into the latest trends and innovation in AI, data security, big data, and more, along with in-depth product recommendations and comparisons. More than 1.7M users gain insight and guidance from Datamation every year.
Property of TechnologyAdvice. © 2025 TechnologyAdvice. All Rights Reserved
Advertiser Disclosure: Some of the products that appear on this site are from companies from which TechnologyAdvice receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. TechnologyAdvice does not include all companies or all types of products available in the marketplace.
