Gain Competitive Advantage Through IT Operational Excellence

HP: In light of the current economic conditions, many enterprises are seeking ways to cut costs. The challenge is in making those cuts without sacrificing quality of service.

This white paper recommends several strategies:

1. Increasing staff efficiency and effectiveness through proactive service coverage, simplified contracting, and support process automation
2. Driving innovation through best-in-class operational capabilities
3. Cost-effectively blunting the downtime risks that can threaten business survival
4. Deriving maximum business value from blades and other low-cost technology