Monday, September 26, 2022

CDW Selects HPE Cloud for ServiceWorks Software Suite

LONDON — The managed service provider (MSP) CDW selected the Hewlett Packard Enterprise (HPE) cloud platform to enhance its core U.K. software suite, ServiceWorks. 

The engagement with HPE GreenLake is intended to help ServiceWorks meet increasing demand, accelerate deployment of new services, and improve customer experience (CX) for its desktop-as-a-service (DaaS) platform, according to HPE this month.

CDW ServiceWorks provides an infrastructure-as-a-service (IaaS) platform for customers that need to run core business services in a stable, accessible, and secure fashion. 

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CDW wanted to expand its ServiceWorks platform to offer increased flexibility and meet customer demand, while avoiding over-provisioning and unnecessary upfront capital investment. The platform also needed to scale to meet the demand for its DaaS product, which increased rapidly during the pandemic, as more customers required solutions to support remote work.

CDW and HPE work “closely together” to monitor and manage ongoing cloud capacity, using HPE GreenLake Central to manage costs, utilization, compliance, and security across CDW’s cloud and desktop platforms. The pay-per-usage model eliminates upfront capital investments, improves visibility and predictability, and preserves cash flow.

“HPE GreenLake is a highly flexible cloud platform because it offers the ability to scale for extra demand, allowing CDW to grow its business with full financial flexibility and predictability and enabling them to meet customer demand,” said Sue Preston, VP and GM, HPE Pointnext and HPE GreenLake, U.K, Ireland, Middle East and South Africa, HPE. 

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“Our collaboration with CDW further enhances our global partner ecosystem for HPE GreenLake and provides customers with more choices for their different applications and workloads.”

Chris Lillie, head of cloud operations at CDW UK, said the MSP was looking for a solution that would “scale performance and capacity to meet customers’ business demands.”

HPE GreenLake delivers “the necessary flexibility and reliability,” Lillie said.

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