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Jeff Kaplan

Jeff Kaplan is a seasoned technology analyst and consultant specializing in cloud computing, Software-as-a-Service (SaaS), and the Internet of Things (IoT). He has contributed extensively to Datamation, providing insights on topics such as AI in IT service management, cloud-based enterprise resource planning (ERP), and the evolving role of Chief IoT Officers.

CIOs Leveraging AI and Machine Learning For ITSM Goals

For the past decade, many IT departments have been on the defensive trying to keep pace with escalating end-user...

Recreating ERP in the Cloud

Now that moving to the Cloud has become mainstream, it’s time for organizations to confront their biggest enterprise application challenge in the era of...

Rethinking Software Development in IoT

Nearly five years ago, Marc Andreessen famously proclaimed that “software is eating the world,” and he is probably surprised...

Chief Digital Officer or Chief IoT Officer?

Everyone is talking about going ‘digital’ and capitalizing on the ‘Internet of Things’ (IoT). But most organizations have a...

Why the Time is Right for a Chief IoT Officer

Everyone is talking about the ‘Internet of Things’ (IoT), but few organizations are getting very far in capitalizing on...

Survey: Moving to the Cloud Still Ain’t Easy

Although demand for Cloud services continues to grow at unprecedented rates, there are still plenty of pitfalls to successfully...

Achieving the Promise of the Analytics Cloud

We’re all painfully aware of the overwhelming growth of Big Data. Yet, only 13 percent of organizations surveyed by...

Leveraging Cloud-Based Analytics to Make IT Smarter

Continuity Software conducted a benchmark survey in 2013 of 90 IT executives from a variety of large enterprises that...

The IoT Consumer to Commercial Crossover

On numerous occasions over the past 30 years, business end-users and executives have become aware of new technological innovations...

Global Cloud Deployment Isn’t Easy

Although I’ve been a big advocate of the business benefits of moving corporate data centers, software development and enterprise...