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Christopher Saunders

Get Your IM in Shape: A Workplace Guide for 2004

In keeping with tradition, the onset of January is greeted with a flurry of activity in athletic...

2003’s Top Trends in IM

Pundits will probably look back on 2003 -- at best -- as a year of very conservative growth for...

AOL Preps Live Video IM

America Online is poised to unveil the next version of its client software, and which includes an enhancement to...

Lotus Details ‘Workplace’ Collaboration Plans

IBM's Lotus Software unit next week plans to reveal the next wave in its "Workplace" strategy, introducing a...

AOL, Microsoft Kill the Messenger

Facing pressure to protect users from spam and virus attacks using the built-in Windows Messenger Service, Microsoft and America...

Managing IM … It’s Electrifying!

Spurred to action by guidelines issued by organizations like the National Association of Securities Dealers and the Securities and...

Microsoft Goes ‘Live’ with ‘Greenwich’

It's finally here: Microsoft's long-awaited, hotly anticipated, and frequently renamed enterprise instant messaging platform/solution, Office Live Communications...

Conversation Elevation: IM, Web Conferencing, Multimedia

Far from being an end unto itself, instant messaging is proving to be just the starting point for real-time...

MSN Next to Hook Up with Reuters

Continuing its efforts to interoperate with leading public and enterprise instant messaging providers, Reuters has signed an agreement...

Yahoo! Closes the Door on Third-Party IM

The deadline for switching to the latest version of its instant messaging software having come and gone, Yahoo! ...