Tuesday, February 7, 2023

Stuart J. Johnston

Stewart J. Johnston is a Datamation contributor.

Web Retail All About Customer Experience

Applications Stuart J. Johnston -
A report released today ranking the top 100 online retailers for customer satisfaction finds that the customer's experience with a retailer's Web site is a key component...

Microsoft Aims for ‘Identity Metasystem’

Applications Stuart J. Johnston -
Microsoft (Quote) announced Wednesday a set of initiatives aimed at aiding interoperability between competing online identity management systems based on information card technologies. As part of the...

Wily Readies Customer Experience Manager Update

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CA's Wily Technology division will ship Friday an update to its Customer Experience Manager (CEM) product that provides new troubleshooting tools, the ability to generate simulated end-user...
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