Larry Marion

With all the hype about the tsunami of cloud computing wiping out internal data centers, you'd think it's only a matter of days before the thousands of

If you're already tired of hearing and reading all the hype about sentiment analysis, also known as social media monitoring tools, the noise level is

The shift has been coming for at least five years, but it is now official. The majority of business intelligence projects implemented and deployed in the

If you're in the IT department of a manufacturing company, this is your lucky day. A new survey by Harvard Business Review Analytic Services has

Everybody has an example of a bad customer experience. The cable TV company can never get anything fixed when they say it will be fixed. The car dealer

Just when you thought the smartphone headache couldn’t get any worse, the CFO waltzes into your office. He tells you his team of roving internal

The cloud computing/Software as a Service (SaaS) juggernaut is moving faster than you may think. Despite concerns about security, integration of

We’re entering the next phase of the Software as a service (SaaS) hype cycle. As famously described by Gartner many years ago, most new technologies

Just when you thought you were finished developing interfaces between your business intelligence systems and client desktops, laptops and smartphones,

In case you hadn’t gotten the memo, the business world changed dramatically for the indefinite future after the financial market meltdown of late

In more than 15 years of interviewing senior executives about their business intelligence software implementations, I can’t recall hearing about a

After more than a decade of researching and writing about business intelligence software, data warehousing and performance management implementations, I'm