David Needle

David Needle is a veteran technology reporter based in Silicon Valley. He covers mobile, big data, customer experience, and social media, among other topics. He was formerly news editor at Infoworld, editor of Computer Currents and TabTimes, and West Coast bureau chief for both InformationWeek and Internet.com.

Case Study: Bridging The Database Divide

Blount International, Inc. had a problem. Blount's Sporting Equipment Group (part of the company's three manufacturing divisions) had a lot of great customer information in two disparate databases and no...

Case Study: Caching Software Makes Modem Speeds Bearable

CIO Robert Eads is a satisfied customer -- and he almost can't believe it. "In this era where most of the technology is hyped and doesn't work...

Case Study: Buying Into Procurement Software

Any company with 300 facilities across North America represents a lot of purchasing power -- and a challenge to coordinate it all. Smurfit-Stone Container Corp., the world's largest integrated...

Disaster Recovery: Lessons Learned from 9/11

While it pales in comparison to the terrible human toll that cost thousands of lives, businesses in the surrounding area of the September 11 terrorist attacks area suffered immense...

Case Study: When Paper Forms Go Digital

Keeping track of time can be expensive, just ask Stanley Associates. The IT services contractor for the government and other large concerns has saved between $16,000 and $20,000 a...

Case Study: Sony Storage Eases Manufacturer’s Backup Load

Most of us with lives outside work hate having to punch the clock on weekends -- much less the middle of the night on weekends. So...

Case Study: Video Calling a Hit at UBS Warburg

The Star Trek analogy comes easily. As I sat in the conference room at the Silicon Valley headquarters of Avistar and made a video call to an office of...

Case Study: Tangram Ensures Prudential’s IT Assets

Keeping track of thousands of computers and multiple IT systems was not a high priority at the Prudential Insurance Company of America in the mid-1990s. But that...

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