David Haskin

Case Study: IM Connects Customers, Suppliers

This week, InstantMessagingPlanet is going back to the basics. We're pleased to bring you a series of articles covering the fundamentals of enterprise instant messaging and what...

Thinking the Unthinkable: Switching from MS Office

Spring follows winter, objects fall down and enterprises standardize on Microsoft Office. Nobody questions the first two aphorisms but some information technology (IT) professionals are considering ignoring...

Moore’s Law: True, But Irrelevant?

Moore's Law, which states that the power of microprocessors will double roughly every 18 months, has been a constant in the technology industry since 1965 when Intel...

Enterprise Applications Product of the Year — SAP CRM 3.0

The selection of SAP's CRM 3.0 as the enterprise application product of the year is a testament both to changing times and to how far SAP has...

Public Hotspots and the Enterprise: Ready for Prime Time?

As a managing partner in a network consulting and engineering firm, Jeff Cornejo is technically savvy. That's why, as part of a client's information technology (IT)...

Lessons Learned From an Email Meltdown

In the annals of information technology, it's not unusual for mail servers to go down. The trick, according to Greg Jackson, CIO for the University of...

Years After Hype, ‘Expert Systems’ Paying Off For Some

There is a distinctive sound production managers hear when a manufacturing process stops. It's the sound of money going down the drain. Joe Webb's client,...

Remote Wireless Data: Is It Time Yet?

Two years ago, wireless carriers and many industry analysts claimed that remote wireless access to enterprise data would revolutionize how companies do business. Sales would increase...

Monitoring Employee Internet Use: Is It Bad Business?

New employees at Hoffman Construction in Portland, Ore., receive a written policy that limits their personal use of the Internet during work hours. The policy says, among...

Extranets: Forgotten, But Hardly Gone

Sometimes, the "next big thing" disappears from the spotlight only to quietly emerge as a widely adopted fact of life. That describes the rise of extranets...

Choosing The Best Method For Employee Tech Training

Generals don't send troops into battle without training. Similarly, it is perilous for enterprises to roll out new applications without teaching employees how to use them....

Making Training In The Enterprise Pay Off

Even the most sophisticated new hardware and applications won't benefit the enterprise if employees don't use them. The often-forgotten solution to that problem is training. Training certainly...

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