Andy Patrizio

SAN FRANCISCO — Having locked up a large chunk of the sales side of the market with its on-demand CRM service, Salesforce.com is taking aim at what it thinks will bring in its next billion dollars in revenue, customer service management. Salesforce (NYSE: CRM) announced Service Cloud 2 on Thursday, an upgrade to its customer […]

Dell today introduced new servers and storage aimed at the small and medium-sized business (SMB) markets and designed to make ongoing management simpler and less expensive, a perpetual problem for all IT shops. The company also announced plans for its first branded uninterruptible power supplies (UPS). With maintenance costs eating up as much as 70 […]

Intel (NASDAQ: INTC) today expanded its Nehalem family with the release of the “Lynnfield” family of high-end desktop and low-end server processors. They will be sold under the Core i7, Core i5 and Xeon 3400 brand names. The Lynnfield line replaces the older Bloomfield and Gainestown lines of high-end desktops and low-end servers. While they […]

It’s been known for years that the Wired Equivalent Privacy or WEP protocol is easily broken, and that to be secure, wireless networks should use the more powerful protocol called Wi-Fi Protected Access, or WPA. Now security experts say they’ve proven that WPA can be breached just as easily. A pair of researchers in Japan […]

Cisco (NASDAQ: CSCO) has landed the first major customer win for its Unified Computing System (UCS) blade computer offerings, a civil construction firm that was able to consolidate five datacenters into one with the new system. Tutor Perini does jobs such as airport construction and building casinos in Las Vegas. It had five datacenters scattered […]

Server sales initially held up for about a quarter amid the economic collapse of late 2008, but now the economy is catching up with big iron — and then some, as sales fell even further and faster than desktops. Both IDC and Gartnerhave released reports detailing the collapse of the worldwide server market, and while […]

The race to cram more processor cores into desktop systems continues with both Intel and AMD expected to introduce six-core processors for desktops by next year. Intel’s (NASDAQ: INTC) six-core or “sexa-core” part is called Gulftown and is believed to be aimed at a release during the first half of 2010. But Advanced Micro Devices […]

SAN FRANCISCO — The Butch and Sundance of tech ride again, only this time they’ve come to San Francisco, not Bolivia. Microsoft and Intel came to town to discuss their partnership, which seemed a little weak a few years back, in the development of Windows 7. It would be a bit of an understatement to […]

As part of the opening of VMworld 2009, IBM today unveiled what it calls the industry’s first public desktop cloud service, which eliminates the need for client installations and lets users access their desktop from anywhere via a browser. There have been numerous attempts in the past to create thin clients by hosting the apps […]

Netbooks are beginning to really eat away at the notebook market and are showing their greatest strength outside the U.S., according to a new report by market researcher DisplaySearch, a subsidiary of NPD Group. In its new Quarterly Notebook PC Shipment and Forecast Report, DisplaySearch found netbook sales had surged to 38 million units during […]