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OneTrust Cybersecurity Portfolio Review

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OneTrust’s portfolio is one of the most widely used platforms for privacy, security, and data governance. 

With over 2,000 employees, OneTrust serves their clients globally through their main offices in Atlanta and London. They also have additional offices in North America, South America, Europe, Australia, and Asia.

The private company reported annual revenue of just under $250 million.

See below to learn about OneTrust and where it stands in the cybersecurity market.

OneTrust Cybersecurity Portfolio

Privacy management 

The platform comes with hundreds of privacy compliance standards and acts as a central hub for privacy management.

  • Data discovery
  • Incident management
  • Data mapping
  • Vendor risk management
  • Awareness training

Consent and preferences

Collect and manage user consent tied to privacy and data harvesting for marketing and analytics.

  • Preference management
  • Cookie consent
  • Mobile app consent
  • Universal consent management
  • Consent rate optimization

Third-party risk

The application provides access to pre-completed risk assessments and allows vendors and businesses to keep a direct and open line of communication.

  • Simplified vendor due diligence and security questionnaires
  • Database of industry-standard vendor risk assessments of over 70,000 vendors
  • Risk mitigation and error tracking
  • Automated questionnaire responses using artificial intelligence (AI) and machine learning (ML)


An all-in-one platform for governance, risk, and compliance (GRC).

  • IT and security risk management
  • Third-party risk management
  • Data discovery
  • Policy management
  • Incident management

Data discovery

The platform allows for AI-powered data management and categorization. It provides the automated ability to fulfill privacy rights and adhere to security and privacy regulations.

  • 500+ built-in connectors
  • Support for cloud, on-premises, and legacy computing
  • Uses real-time connections and schedules scans for up-to-date information
  • Automated privacy and security regulations compliance per identity

The data discovery solution works in tandem with OneTrust Athena AI to correlate personal data with identities and create graphs for ease of access by continuously learning from every addition to the database.

Data governance

A suite of tools that allows companies to better understand and navigate their data. The goal is to improve data quality and governance by streamlining access to data and enforcing uniform privacy and security regulations.

  • Policy management
  • Data catalog
  • Data dictionary
  • Business glossary
  • Data lineage

Ethics and compliance

Convercent by OneTrust is a cloud platform that specializes in enforcing ethics and compliance regulations for companies. It aims to include and engage employees in the ethical process and elevate the brand altogether.

  • Compliance training and education
  • Human-centric helpline
  • Data analytics
  • Incident root-cause analysis
  • Third-party risk visibility
  • Policy management and distribution

See more: Key Cybersecurity Trends 2021

OneTrust Partners

The OneTrust partner programs serve businesses in various industries by allowing them to leverage OneTrust’s cybersecurity portfolio.

OneTrust offers three types of partnership programs:

  • Reseller & Integrator Program
  • Referral Partners
  • Managed Service Providers

OneTrust Use Case

The British Natural History Museum wanted to provide proof of its accountability and trustworthiness by streamlining compliance operations and evolving its approach to privacy.

“We needed to move away from spreadsheets and introduce a more accessible and user-friendly means of managing our data processing activities,” says Richard Hinton, head of TS and enterprise architecture planning, Natural History Museum.

In order to achieve said goals, the Natural History Museum utilized a handful of OneTrust cybersecurity solutions, such as data mapping, cookie compliance, and incident management.

The engagement resulted in increased data and record visibility as well as an easy-to-use centralized program management system.

User Reviews of OneTrust

Multiple review websites carry overwhelmingly positive reviews of OneTrust.

Gartner Peer Insights: 4.5 out of 5

TrustRadius: 8 out of 10

Capterra: 4 out of 5

Many users compliment OneTrust’s large portfolio of cybersecurity and cloud products for their flexibility and ease of use. 

However, two downsides some users mention are the company’s less-than-ideal customer service and value when compared to its competitors.

Industry Recognition

Over the past two years, OneTrust has won over a dozen awards from various tech and security outlets such as RegTech Insight, DataEthics4All, and the SIIA.

OneTrust was also awarded first place as the fastest-growing private company in America in 2020 by Inc. Founded in 2016, OneTrust witnessed 48,000% growth in three years.

OneTrust in the Market

OneTrust had the biggest market share in the data privacy management software market in 2020, with 40.2% of all sales, according to IDC.

“OneTrust is leading the market outright and showing no signs of slowing down or stopping,” said Ryan O’Leary, analyst, IDC.

See more: Best Threat Intelligence Platforms for 2021

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