Steve Andriole

When I was at CIGNA (the giant healthcare company you may love or hate, depending on whether or not you’ve seen Michael Moore’s Sicko) I

Last month I wrote about Ten Things the IT Department Should Tell Management. I got a lot of mail about the list (though not as many as I got from the 10

The Wall Street Journal recently published Ten Things Your IT Department Won’t Tell You, which lists some things you might do to get around your

For those of you familiar with Bill Maher’s “New Rules” on his HBO series “Real Time,” you might appreciate some new

Companies often talk a good game about innovation. Usually they talk better than they act. Has anyone ever heard anyone say that innovation was bad? Of

I’m angry about our inability to police ourselves against self-inflicted wounds. I’ve been at this for a lot of years and I cannot believe how

There’s never enough money. I am tired of hearing this complaint. Of course there’s never enough money. Everyone wants more money –

Well, it’s all the rage. Publications like Business 2.0, Fast Company and even Business Week are all writing about Web 2.0, the new Net and the next

Our technology solutions are comprised of three parts: hardware, software and services. It seems to me that we have a pretty good read on where hardware

Everyone – or most everyone – likes to think positively about the new year. Isn’t that where new year’s resolutions come from? But

There are five alignment flavors for us to consider, but let’s remember that we don’t get to pick just one – we have to taste them all.

There’s not much one can’t find, analyze, or purchase on the Web. The past 10 years has seen the evolution of the Web from a passive