Sharon Gaudin

Wi-fi technology is helping aid workers and residents of hurricane-ravaged New Orleans get the city back on its feet. Last fall, IT administrators in New Orleans set up the nation’s first free wireless Internet network that is solely owned and operated by a major U.S. city. The move was first aimed at helping aid workers […]

After years of warning users about making sure their passwords aren’t easy to guess or left on Post-It notes stuck to their monitors, it seems the message still hasn’t gotten through. A new survey by Sophos, Inc., an anti-virus and anti-spam company with U.S. headquarters in Lynnfield, Mass., shows that users — and many IT […]

Do the company’s customers love you? It’s not a question of whether they like you or think you’re doing an OK job. It’s not a question of checking the ‘generally satisfied’ box on the customer questionnaire. It’s a question of whether they love you — can’t do without you, would-rather-not-buy-it-than-buy-it-from-someone-else really love you. And for […]

A consultant who has analyzed reams of government data says the H-1B visa program is not only being used to undercut the salaries of American computer programmers, it’s also part of a larger effort to offshore U.S. high-tech jobs to other countries. Nine out of the 10 top companies requesting permission to file for H-1B […]

Business leaders trying to push through an increase to the H-1B visa cap say the move would spur innovation, which, in turn, would create job growth. But U.S. IT professionals say nearly doubling the number of foreign workers allowed to come here would flood the market with cheaper labor and kick start another wave of […]

Ten years ago, workers largely were tied to their desks, hemmed in by cubicle walls. When they were sent outside company confines, they lugged papers and folders and bulky laptops from airport to airport. Then in March of 1996 something happened that changed the way people work. Palm Computing launched the Pilot 1000, a mobile […]

Before personal computers dotted corporate desktops, speeding business transactions, communications and sales… Before laptops and desktops helped people file their taxes, date and trade stocks… Before the revolution, there was Apple Computer. The Cupertino, Calif.-based company was a pioneer in the advancements of the personal computer back in the 1970s, changed the way the world […]

Think your network is secure if you’re able to fend off the ever-growing barrage of hackers? Think it’s even safer if you monitor employees to make sure they’re not up to no good? Industry analysts say you probably do. But they also say that you’re most likely wrong. Of course hackers and employees are the […]

Have you ever been frustrated because you’ve emailed a colleague several times and never gotten a response? Have you ever looked at the bottom of your inbox screen and noticed that you have 500, 2,000 or maybe even 10,000 emails sitting in there… many of them still unread? Have you ever forgotten to do something […]

For several years now the smart card has been touted as the answer to a lot of authentication and security questions. It’s sounded the death knell of the password year after year. But the password hasn’t shown any signs of going anywhere. The smart card, on the other hand, has had a slow start, with […]