Elizabeth Harrin

What Does an IT Manager Do All Day?

What did you want to be when you grew up? I wanted to be an ambulance tech and the kids I hung out with wanted...

IT Managers Grapple with ‘Availability’ Metric

Availability and uptime are the essential concepts for effective IT management. But what exactly do these concepts mean? Elizabeth Harrin discusses the issue. "You have to define availability,"...

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