Edward J. Joyce

Back to the Classroom: An IT Veteran Seeks Technical Enlightenment

I had an epiphany the other day while looking at line 6257 of a 15,983-line UNIX shell script. That line was either author-encrypted (only decipherable...

Young Developers Get Old Mainframers’ Jobs

Last spring one of my co-workers went to college campuses to recruit prospective “young mainframers.” Young mainframers? Isn’t that an oxymoron? My co-worker, Tim, explained that our...

Why Are User Interfaces Programmed so Poorly?

In the early days of computers—sometime after the invention of the abacus but before you could buy a computer next to automotive supplies at K-Mart—the...

Ten Secrets of Successful Tech Support

If you’ve had to deal with a computer for more than a few nanoseconds, you’ve probably experienced the good, the bad and the ugly of...

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