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Study Shows Most U.S. Workers Want AI Regulation

From chatbots to smart homes to virtual assistants such as Alexa, artificial intelligence (AI) has found its way into various aspects of our daily lives, including content creation, art, and music. However, AI in the workplace remains a significant area of opportunity within many industries. SaaS provider GoTo conducted a report on the impact of AI in the […]

Written By

Chris Bernard

Jul 21, 2023

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From chatbots to smart homes to virtual assistants such as Alexa, artificial intelligence (AI) has found its way into various aspects of our daily lives, including content creation, art, and music. However, AI in the workplace remains a significant area of opportunity within many industries.

SaaS provider GoTo conducted a report on the impact of AI in the workplace and society that included a survey sent to U.S. industry professionals to shed light on how businesses and employees are being impacted by the introduction of AI.

Results showed that 56 percent of respondents expressed trust in AI technology but stated they would manually fact-check the information provided for safety. Only 10 percent indicated distrust in the information generated by AI systems.

While AI is currently not being regulated in the U.S., 70 percent of workers believe the software and technology should be regulated. The survey also found that 57 percent believe they have a basic knowledge of privacy and copyright laws around AI.

Other Key Findings

Here are some of the report’s key findings:

42 percent of U.S. workers believe AI will be a good time management tool. A significant majority of respondents are enthusiastic about the positive changes AI will bring to their daily work tasks.
47 percent expressed excitement that AI can effectively solve smaller tasks, freeing up time to concentrate on more complex tasks. Additionally, 45 percent believe AI can enhance their job efficiency.
Among industry professionals, 71 percent believe AI can improve productivity. The same percentage are confident that AI could be incorporated into their jobs.

The full findings can be found below:

Workers Opinions on AI	% of AI users who agree:
I have a good understanding of AI and the tools that are available to me	64%
I have a basic knowledge of privacy and copyright laws around AI	57%
I am confident that AI could be incorporated into my job	70%
I believe AI should be regulated	70%
I believe AI can improve productivity	71%
I believe AI is a positive thing	65%
I believe AI is going to be critical in the modern-day workplace	70%
I believe AI will help companies solve their challenges	67%
I believe AI will make the world a better place	58%
I believe AI will make the world a more inclusive place	55%
I am aware of my company’s policies regarding the use of AI	67%

Find the full report here.

Chris Bernard

Chris Bernard is managing editor of Datamation and Enterprise Storage Forum. A former newspaper and magazine journalist and editor, he has written about technology for more than two decades. Prior to that, he worked as a technical writer for a handful of startups and tech firms.

Study Shows Most U.S. Workers Want AI Regulation

Other Key Findings

Chris Bernard

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