SugarCRM's Latest is 'SaaS in a Box'

The SaaS provider's data center edition is designed to help channel partners profit from open source in a SaaS model.

Software as a Service (SaaS) is a wonderful model for enterprises and end users that don't want to deploy software on their own infrastructure. But what happens if you want to set up your own SaaS business and don't want to just pass of customers to a big SaaS vendor?

That's the general idea behind professional open source vendor SugarCRM's in development Sugar Data Center Edition (DCE). Sugar DCE enables SugarCRM partners to effectively have control of their own SugarCRM SaaS deployments. The new SugarCRM offering comes as both the CRM and SaaS marketplaces heat up with Salesforce.com and NetSuite pushing to grow share and revenues.

"What this is essentially is SaaS in a box," Martin Schneider Director of Product Marketing at SugarCRM told InternetNews.com. "It's packaging up our infrastructure and allowing our partners and our customers to take advantage of that to deal with multiple instances of Sugar from one centralized console."

SugarCRM already offers a SaaS offering called Sugar On Demand which is where the technologies for DCE were refined. The DCE version will enable third parties to do On Demand themselves with systems management, monitoring and provisioning tools for Sugar.

The DCE is a more viable approach to deploying multiple instances of Sugar than simply using virtualization according to Schneider. In a basic virtualization scenario a provider could simply clone an instance of Sugar and run it on multiple virtual machines. Schneider argued that Sugar DCE is a bit different. He explained that DCE includes subscription and license management tools as well as activity reports that are all customized for the needs of a Sugar deployment.

"If you're doing Sugar this takes the legwork out of it," Schneider said. "We've been building it for ourselves and this works. It's highly available and scalable."

The DCE is a more viable approach to deploying multiple instances of Sugar than simply using virtualization according to Schneider. In a basic virtualization scenario a provider could simply clone an instance of Sugar and run it on multiple virtual machines. Schneider argued that Sugar DCE is a bit different. He explained that DCE includes subscription and license management tools as well as activity reports that are all customized for the needs of a Sugar deployment.

"If you're doing Sugar this takes the legwork out of it," Schneider said. "We've been building it for ourselves and this works. It's highly available and scalable."

This article was first published on InternetNews.com. To read the full article, click here.






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