Customer Relationship Management (CRM)
ConcourseSuite combines CRM functionality with Web content management and enterprise collaboration features. Interested organizations can use it on an SaaS basis, or it can be deployed on-premises with maintenance, hosting and support contracts available. Operating System: Windows, Linux, OS X.
18. Orange Leap
While most CRM software is designed to meet the needs of for-profit companies, Orange Leap specifically targets non-profits. Paid support and hosting are available through the company. Operating System: Windows.
SourceTap is a sales force automation system that aims to meet the needs of both sales reps and sales managers. Multiple licensing options are available, and the software is also available on an SaaS basis. Operating System: Windows, Linux.
The community version of Splendid offers accounts, contacts, leads and opportunities modules, while the professional version adds product and order management, and the enterprise version adds more advanced features like workflow, ad-hoc reporting and offline client capabilities. All three versions can be deployed on-premise or accessed in the cloud on an SaaS basis. Operating System: Windows.
Web-based SugarCRM offers a low-cost, adaptable tool to help companies "communicate with prospects, share sales information, close deals and keep customers happy." Thousands of companies, like Avis, Coca-Cola and Chevrolet, have chosen it as their CRM solution. In addition to the open source version, it comes in professional, corporate, enterprise and ultimate versions, all of which can be deployed on premise or in the cloud. Operating System: Windows, Linux, OS X.
Used by more than 100,000 businesses, vTiger aims to make your sales, marketing and support staff more effective. The latest version also includes mobile support, allowing employees to work from anywhere. You can download the open source version or use the onDemand service which runs on Amazon EC2. Operating System: Windows, Linux, iOS, Android.
"The world's most popular open source database," Oracle-owned MySql claims that users can lower their TCO up to 96 percent when compared to using Microsoft SQL Server. The site offers downloads of both the community and enterprise editions of the software, as well as a number of related tools. Operating System: Windows, Linux, OS X.
Apatar makes it easier for enterprises to integrate data contained in on-premise or cloud-based applications, including many popular CRM tools. Users include Salesforce.com, Hotels.com, University of Maryland, Autodesk, Credit Suisse and others. In addition to the free download, Apatar offers an On-Demand version, as well as support, training, consulting and other paid services. Operating System: Windows, Linux.
MailArchiva stores enterprise e-mail messages, allowing companies to meet compliance requirements, to search old messages quickly, to monitor content and to save on storage costs. The link above will connect you with the enterprise and ISP versions of the software; for the open source version, see SourceForge. Operating System: Windows, Linux.
Named a "leader" in the Forrester Wave for ETL, Talend offers data integration, data quality, master data management and application integration tools used by companies around the world, including The Weather Channel, Xerox, Capgemini, Verizon, Infosys and others. The company offers quite a few different versions of its tools: it markets the open source versions under the name "Talend Open Studio," and it markets the commercial versions under the name "Talend Enterprise." Operating System: Windows, Linux, Unix.
Now owned by Xamarin, the Mono development framework allows programmers to create cross-platform applications that are compatible with Microsoft's .NET framework. Regular Mono is free and open source; MonoTouch (for iOS development) and Mono for Android require a licensing fee. Operating System: Windows, Linux, OS X, iOS, Android.
28. Sencha Touch
With Sencha Touch, developers can create cross-platform HTML5 Web apps that look and feel like native mobile apps. Both the GPL and commercial license versions of the framework are free; support is available on a paid basis. Operating System: OS Independent.
29. Zend Framework
The Zend Framework helps PHP developers create more secure, reliable, and modern Web 2.0 applications and services. Support and related products can be purchased through Zend's corporate website. Operating System: Windows, Linux, OS X.
This user-friendly enterprise document management solution features an intuitive Web interface, integration with Microsoft Office and Outlook, full-text indexing, multiple language support and more. It comes in open source, enterprise and cloud editions. Operating System: OS Independent.
Designed to be equally usable by both large and small organizations, OpenKM is a document management system that features a Web 2.0 interface, easy search capabilities, multiple language support, mobile support and a scheduler. In addition to the free open source download, the company offers paid professional support or a subscription-based cloud version. Operating System: OS Independent.
Used by companies like PepBoys, the Container Store, Ganz and Waste Management, Broadleaf offers a Java-based e-commerce platform with a sophisticated promotions engine and customization capabilities. The full software is free and open source, but Broadleaf also offers paid support and consulting services. Operating System: Windows, Linux, OS X.
Used by more than 110,000 online merchants, including Office Max, Harbor Freight Tools, K-Swiss and the North Face, eBay-owned Magento has been called an "emerging player to watch" by analysts at Forrester. The company offers enterprise and enterprise premium versions of the software for on-site deployment, a cloud-based version called "Magento Go," paid training and the free open source version. Operating System: Windows, Linux.
Downloaded more than 1.3 million times, award-winning PrestaShop boasts a search-engine-friendly e-commerce platform with more than 275 features. The software is free, but the company sells support, training, add-ons, templates and other services. Operating System: Windows, Linux, OS X.
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