As enterprises continue to confront budget, staff and technology limitations, more and more IT managers are opting to outsource important infrastructure functions. But with a bewildering and growing array of options, knowing what to outsource and determining the real costs versus benefits of outsourcing are not simple matters.
In this three-part IT Management special report, we look at the emerging generation of hosted services, explore tips on managing the outsourcing relationship, and glimpse the future of hosted services.
Outsourcing Management: Mistakes to Avoid
Hosted Apps for Any Enterprise
Future of Outsourcing May Lie On the Grid