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SAP: Much of an enterprise's critical information--marketing or product plans, spreadsheets used for budgeting, engineering drawings, scanned images of invoices and sales orders, photos and rich media for promotions, the content of the organization's Web site(s), contracts, etc.--is unstructured content that doesn't integrate easily into most ERP systems. However, businesses can see substantial benefit by integrating their content management systems with their other enterprise applications.
In this white paper, SAP explores the linkages between enterprise applications and ECM and the need for integration. It examines the potential benefits and challenges and highlights SAP's solutions for integrating unstructured data into business processes.