Download the authoritative guide: Cloud Computing 2019: Using the Cloud for Competitive Advantage
SAS Institute: This white paper first introduces the difficulties inherent in data center capacity management. It then relates the ITIL framework to capacity management, and then offers a six step methodology for going beyond ITIL to implement capacity management. Those steps include:
- Define scope
- Define standards
- Establish current usage reporting
- Establish future demand forecasting
- Assess other impacts
- Communicate through a capacity plan
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