E-Mail Dominance Faces Challenges

Electronic mail continues to dominate over instant messaging -- for now.


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Posted December 27, 2005

Roy Mark

E-mail faces significant challenges from real time communications, spam and bugs and viruses, according to a new report from IDC.

For e-mail to retain its status as the dominant form of electronic communication, e-mail solution providers and their customers must uphold the high value of e-mail while reducing the associated costs and risks, the report said.

"E-mail has faced its challengers -- viruses, spam, regulations -- and emerged with its reputation bruised, but intact," Mark Levitt, research vice president for IDC's Collaborative Computing service, said in a statement. "Except among teens and young adults and inside certain fast-paced work environments, e-mail is staying ahead of instant messaging in terms of usage."

IDC predicts that nearly 84 billion e-mails, more than 33 billion of which will be spam messages, will be sent daily worldwide in 2006.

The future status of e-mail, IDC says, will depend on preserving its value throughout its life cycle from creation to permanent deletion while reducing associated costs and risks.

This article was first published on InternetNews.com. To read the full article, click here.

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