Carrier IQ Explains Itself

The company accused of creating software that spies on smartphone users tells its side of the story.

PCWorld: CarrierIQ, the company that has been under fire for software that reportedly monitors smartphone users' activity, has issued a detailed explanation of exactly what its product does and doesn't do. According to the company, the logging of SMS messages is an unintentional bug that occurs when users receive a text during a call. It also says the software only logs phone numbers and URLs if the carrier asks it to do so, and that it doesn't capture usernames and passwords.

In addition, CarrierIQ says that the video that started all the hoopla was displaying information obtained from debugging software, and that it wasn't an accurate picture of what the software actually records on consumer devices.

Tags: software, smartphone, carrier iQ

0 Comments (click to add your comment)
Comment and Contribute


(Maximum characters: 1200). You have characters left.



IT Management Daily
Don't miss an article. Subscribe to our newsletter below.

By submitting your information, you agree that datamation.com may send you Datamation offers via email, phone and text message, as well as email offers about other products and services that Datamation believes may be of interest to you. Datamation will process your information in accordance with the Quinstreet Privacy Policy.