iPhone 3.1 Upgraders Complain to Apple: Page 2

Posted September 22, 2009

Michelle Megna

(Page 2 of 2)

Others feel that Apple has betrayed them by yanking a feature that they have come to rely upon for doing business.

"They sold a product that was advertised to work with Exchange, now it does not. Either Apple needs to fix the software within the 3G, buy back my 3G, or offer me a discount to purchase a 3GS. Bottom line. Apple is at a crossroad. If they do right by me I will continue to be a customer, if not, I'm gone. That simple," states another post on the topic.

Also noteworthy is that Apple is involved in a tussle with Palm over that company's decision to have the Palm Pre incorrectly identify itself as an iPod to sync with iTunes.

In that spat, Apple keeps updating the iTunes software to block the ability of the Palm Pre to be recognized as an iPod so it can sync with iTunes, but Palm keeps updating its webOS with workarounds.

Meanwhile, the Exchange encryption veiling and the battery life drain are not the first snags iPhone users are experiencing in regard to OS updates. Owners of the older model, the iPhone 3G, similarly complained in the Apple forums that Wi-Fi wasn't working consistently after they updated to OS 3.0.

Many speculated that the issue would be resolved once 3.1 was out, but posts at that forum show iPhone 3G owners remain disgruntled over the matter, citing the failure of 3.1 to fix the problem and failure on Apple's part to formally respond or address it.

"My Wi-Fi went out about two weeks ago (on 3.0). At first, kept disconnecting, and reconnecting if restarted, but soon went to a permanently grayed out no Wi-Fi in the settings. As 3.1 was coming I waited and installed it. It made no difference," is one recent representative post.

While some cry foul over Apple's failure to correct snafus in the older 3G, some angry users are threatening to defect.

Writes one irritated user on the Wi-Fi topic,

"I've spent months on this issue, reading every post but nothing has worked. So I've just decided to wait until my iPhone is completely dead and then buy an Android phone. I was planning to buy a Mac Mini but I will never buy an Apple product again, this is absolutely ridiculous! My iPhone died after updating with an official apple 3.0 'update!' And they won't even admit it!"

Article courtesy of InternetNews.com.

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Tags: iPhone, iphone apps

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