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IT Salary Tracker: Windows NT Help Desk Professionals

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When we last reviewed help desk pros back in July 2000, we found 700 openings. Today there are 956 listed with dice.com, an online job board for IT professionals, and the location of these positions are still evenly distributed among the major urban centers. California tops the list with 201 of the 956 positions offered, followed by Texas, with 80 openings. Over 500 other openings are distributed across the U.S.

The average salary back in July 2000 was $48,000 per year, compared with $43,000 today. However, contract rates have climbed from $23 per hour to $27 per hour. The highest wages were found in California and contract rates were in California, at $49,000 per year and $27 per hour, respectively.

All of the positions for help desk pros focused on those with experience with Windows NT.

Results are based on averages or totals from the following information at dice.com: job titles, job skills, and locations. Benefits are not included in compensation listings.

Highest salary by city (average): California, $49,000 yearly salary

Highest hourly contract rate by city (average): California, $27 per hour

City with the most demand: California, 201 openings

Datamation/dice.com IT Salary Tracker
Windows NT help desk professionals: average salary by city

Source: dice.com

Datamation/dice.com IT Salary Tracker
Windows NT help desk professionals: average contract rate by city

Source: dice.com

Datamation/dice.com IT Salary Tracker
Windows NT help desk professionals: overall positions

Source: dice.com

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