SaaS: Head in the Sand
The Golden Rule Of Business Technology Investments
How To Avoid An IT Project 'Death March'
One fear that I have is that the largest proprietary software vendors will remain in denial about how the software industry is changing. I worry that they will not lead the software-as-a-service (SaaS) revolution but follow in its wake.
Why am I worried about this? Because software vendors will try to preserve their current business models for as long as they can, for as long as they can get unconscious large enterprises to write big licensing checks and pay huge annual software maintenance fees.
The fact is that the old model is dying and if the big guys dont get on board fast they will lose ground to the smaller, more innovative vendors. Why do I care about the large enterprise software vendors? Because if they drive the changes rather than react to them the changes will happen faster and be easier for the industry to absorb.
Overall, I think that SaaS is good for consumers and can be very good over the long-run for software vendors. But I worry that they wont see it that way and actually thwart SaaS progress. Maybe I worry too much, but I just dont see these guys extending and embracing SaaS with any great enthusiasm.
Business Models: Good vs. Bad
I worry about our inability to realistically assess good versus bad business models. Many companies cling to aging models because they understand them, not because theyre still performing well. Its difficult to change something thats still working even if its losing steam (we lost some momentum this quarter but well get it back next quarter).
It takes creativity and drive to change things when theyre not completely broken, but thats exactly when things should be changed. I worry that legitimate progress made in business process management (BPM) will be under-exploited.
We now have tools that let us understand current business models while simulating new ones. I hope that we take full advantage of them; I worry that we wont for all the wrong reasons. Not too many years ago we had to use cumbersome tools to model processes and transactions, and simulations of alternative futures were expensive and time-consuming. Now we can play what-if games quickly and cheaply, if we make the right initial investments in a BPM platform.
Unlike many fads of the past, BPM should become a core competency. I worry that it will be treated as just another over-priced elixir we think we can ignore.
An Outsourced Planet
I worry about the people in the US technology industry. Outsourcing continues at a fast pace even if it didnt get the headlines it did a few years ago. Were still not producing anywhere near the number of professionals we need to service the industry (computer science majors and management information systems majors are still decreasing in the U.S. though climbing elsewhere).
Too many young people still believe that theyll have too uncertain a future in technology to make early commitments to the field so they become accountants or (God help us) lawyers. This makes outsourcing inevitable since the necessary skill sets cant be found in the US. While this may indeed be good news for other economies, its not good news for the worlds largest consumer of technology products and services.
I worry that the American colleges and universities responsible for producing the next generation of technology professionals are far too complacent about the precipitous drop in CS and MIS majors. (Actually, complacent is way too kind; I dont think they care at all).
I worry that too many tenured professors have no vested interest in turning this trend around, and that far too many U.S. colleges and universities are content to manage overall student enrollments and dont care very much about the relative distribution of students across the majors. The fact is that science, engineering and technology are staples that require continuous investment by everyone especially higher education if we actually believe our own rhetoric about innovation and progress.
I worry that our leaders are pretty clueless about all this. Can they spell i-n-n-o-v-a-t-i-o-n? Do they understand that we live in a d-i-g-i-t-a-l world? Im not sure what to do when our politicians slash IT R&D budgets and approve bridges to nowhere while our universities enjoy producing graduates who litigate, spin and deal but dont actually produce anything or solve any important problems.
There are other things I worry about but I need to try to stay calm this year. Three fears are probably enough for now but fear not there will be others unveiled this year as we begin yet another journey into the dysfunctional, convoluted but wonderful world of business technology.
Happy New Year and all that kind of stuff.