Continuously Train Your Technologists -- Or Fall Behind: Page 2

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Content, Delivery & Infrastructure Options

The delivery of content -- and the infrastructure necessary to do so -- must be specified. While face-to-face content delivery always makes sense, there are times when some flavors of distance education make even more sense.

Face-to-face delivery requires an instructor, space and transportation. All other models require some delivery technology and a technology infrastructure to support continuous learning.

In order to support continuous learning you may have to establish content arrangements with training companies, universities and educational consortia, and connect instructors with students regardless of their location or mobility patterns.

Acquisition Effectiveness Metrics

Regardless of what you deliver, you'll need to measure effectiveness. Understanding, retention and problem-solving metrics should be developed to determine if the content and delivery is hitting the mark. The same return-on-investment (ROI) and total cost-of-ownership (TCO) models should be used to measure training content and delivery model effectiveness that you use to measure the effectiveness of all of your business -- technology alignment investments.

Future Modeling

The above list of courses is nothing more than a snapshot of what appears to be relevant today. There's no question that the list will change dramatically in just one year. Our professional is as high velocity as any on the planet. You'll change the content and delivery of your company's continuous learning strategy over and over again. If you stop modeling learning requirements, you'll quickly fall behind the curve.

Steve Andriole is the Thomas G. Labrecque Professor of Business at Villanova University, where he conducts applied research in business/technology alignment. He is also the founder & CTO of TechVestCo, a new-economy consortium that focuses on optimizing investments in information technology. He can be reached at stephen.andriole@villanova.edu.

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