IT Salary: National Averages for 45 IT Jobs: Page 4

More IT Salary figures:

DEVELOPERS: ENTRY/MID LEVEL // DEVELOPERS: SENIOR LEVEL // NETWORK ENGINEERS/ADMINISTRATORS // HELP DESK, SUPPORT–TRAINING // IT MANAGERS // PROJECT MANAGERS // DATABASE // SECURITY // SYSTEMS ADMINISTRATORS // LINUX - UNIX // SYSTEMS ANALYST / SYSTEMS ARCHITECT // IT MISC.

HELP DESK/ SUPPORT–TRAINING

Help Desk Support, median salary: $45,138

Job Description for Help Desk Support

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate's degree in a related area and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

PC Support Manager, median salary: $94,117

Job Description for PC Support Manager

Directs, establishes, plans and implements the policies and procedures to support the organization's PC support services. Manages the deployment, maintenance, support and upgrade of servers, desktop PCs, hardware, software, operating systems and distributed printers. May require a bachelor's degree in a related area and at least 7 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to a head of a unit/department.

Technical Training Manager, median salary: $85,196

Job Description for Technical Training Manager

Manages, participates in, and conducts technical training programs. Determines training objectives. Writes training programs, including outlines, text, handouts, tests, and designs laboratory exercises. Lectures class on safety, installation, programming, maintenance, and repair of machinery and equipment, following outline, handouts and texts. Administers written and practical exams and writes performance reports to evaluate trainees' performance. Requires a bachelor's degree and at least 7 years of technical experience. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. May report directly to an executive or head of a unit/department.

More IT Salary figures:

DEVELOPERS: ENTRY/MID LEVEL // DEVELOPERS: SENIOR LEVEL // NETWORK ENGINEERS/ADMINISTRATORS // HELP DESK, SUPPORT–TRAINING // IT MANAGERS // PROJECT MANAGERS // DATABASE // SECURITY // SYSTEMS ADMINISTRATORS // LINUX - UNIX // SYSTEMS ANALYST / SYSTEMS ARCHITECT // IT MISC.

Salary.com, Inc., Data effective the 1st of November, 2010, www.salary.com.

More IT Salary Resources:

• 2011 IT Salary Guide

• The Top 10 IT Certifications

• 25 IT Job Sites (and an Effective Formula)

• Search for IT Jobs at JustTechjobs.com