Last Day for Windows XP 'Mainstream' Support
By Stuart J. Johnston | Article Published April 14, 2009
In an attempt to wean consumers away from its most popular OS, Microsoft is pulling the plug on 'mainstream' support, but will offer 'extended' support for years to come.
Tags: Windows, security, Microsoft, Vista, technical support
Tele-Commuting Trend Taking Off for Small Biz
By Gerry Blackwell | Article Published September 24, 2008
Working from home isn't just a cushy perk. It makes good business sense, and studies show it's on the rise for small business. We look at the advantages and what it takes to implement an effective teleworking policy.
Tags: services, broadband, cable, technical support, Nortel
Vista: Microsoft Offers Small Business Assurance
By Lauren Simonds | Article Published July 10, 2008
The company announces a program designed to support small-business owners as they transition to Vista.
Tags: Windows, Microsoft, Vista, virus, technical support
iPass Offers Worldwide Hotspot Access to SMBs and Consumers
By Gerry Blackwell | Article Published April 03, 2008
Until this week, iPass only provided access to its high-speed Wi-Fi service to enterprise customers. Now, there is a pay-as-you-go model that is perfect for small business and consumer users.
Tags: browsers, video, data, services, consumer, software, support, IT, browser, marketing, HP, international, VoIP, technical support
Data Backup Review: Backup My Info
By Gerry Blackwell | Article Published March 26, 2008
Lots of companies sell online data backup services, sos what makes one better than the others? Backup My Info might cost more, but we found the extra money is well worth the investment.
Tags: video, Windows, data, services, Microsoft, software, support, IT, Office, e-Mail, technical support, Storage