'Help Desk' Tag Index
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HP Cloudifies the Help Desk By Pedro Hernandez | Article Published October 22, 2012 HP unveils cloud-based ITSM solution that brings social to the service desk. Tags: cloud computing, HP, help desk HP Service Anywhere Takes the IT Help Desk to the Cloud By Cynthia Harvey | Article Published October 22, 2012 The new offering makes IT service management software available on an SaaS basis. Tags: cloud computing, SaaS, IT, HP, Enterprise, ITSM software, help desk Customer Support Apps: Six Top Choices By Jennifer Schiff | Article Published September 15, 2011 A heaping handful of help desk and customer support apps to improve handling of customer queries and support tickets. Tags: enterprise software, help desk, customer relations management Fear and Loathing: Software Developers Do Customer Support By Eric Spiegel | Article Published July 18, 2011 Software developers are often called upon to provide end-user support. Is this a good idea? Tags: support, developers, developer salary, help desk Zendesk Brings Help Desk to the iPad By David Needle | Article Published February 14, 2011 The iPad is tapped for the first tablet version of Zendesk's popular help desk application. Tags: iPad, iPad apps, Tech Support, Zendesk, help desk Five Key Data Center Staffers By Kenneth Hess | Article Published January 11, 2011 The central players in the daily drama of keeping your data center functional. Tags: security, IT managers, data center jobs, help desk, data center facilities management Top 8 Funny IT Helpdesk Requests By SysAid Technologies | Article Published August 03, 2010 It appears that not everyone with a PC understands how to turn their machine on and off. Tags: IT, IT Jobs/Salary, IT salary, IT certification, help desk Do Workers Shun The Help Desk? By Datamation.com Staff | Article Published March 08, 2008 Industry insiders consider what tasks employees can solve on their own. Tags: tech advice, IT staff, help desk, tech help, help personell |
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