IT Services Market Falls to Lowest Level Since 2002
By Cynthia Harvey | Article Published March 18, 2013
Research firm Ovum says 2012 was the worst year for IT outsourcing in a decade.
Tags: research, outsourcing, IT services, Ovum
Cisco's Jacoby: IT is all about Services
By CIOUpdate Contributor | Article Published March 13, 2012
To fundamentally change the way IT was viewed and consumed at Cisco, the CIO transformed IT from technology-focused to services-centric, writes Rebecca Jacoby, Cisco's CIO.
Tags: Cisco, IT services, showback, LOB
'Industrialized' IT Services Are the Future: Gartner
By Stuart J. Johnston | Article Published September 27, 2011
As pressure ratchets up on IT departments to lower costs, think more standardized, less customized services in the cloud, analyst firm says.
Tags: IT services, IT department
HP To Cut 9,000 Services Jobs, Ramp Up Data Center Automation
By Larry Barrett | Article Published June 01, 2010
HP said it will begin restructuring its enterprise services unit this quarter as it modernizes its data center strategy with the same sorts of technologies it's been recommending to customers.
Tags: IBM, SaaS, HP, restructurings, IT services