Apple's Lead in Customer Satisfaction Ratings Narrows
By Cynthia Harvey | Article Published May 21, 2013
Microsoft and ISPs also got bad news from the American Customer Satisfaction Index.
Tags: Microsoft, iPhone, Apple, ISP, Nokia, Samsung, Motorola, Customer satisfaction
France Convinces ISP to Stop Blocking Online Ads
By Cynthia Harvey | Article Published January 07, 2013
Many believe the service provider is attempting to get money from Google and other firms that rely on Internet advertising.
Tags: Google, censorship, ISP, online ads
House Dems Object to Fast-Track Net Neutrality Overturn
By Kenneth Corbin | Article Published March 07, 2011
Ahead of this week's hearing to overturn Federal Communications Commission's open Internet order, Democrat committee leaders make last-ditch appeal to halt the process.
Tags: FCC, ISP, Net Neutrality, Congress, broadband ISP
Senate Dems Voice Opposition to House Net Neutrality Repeal
By Kenneth Corbin | Article Published February 24, 2011
Band of four senators writes to bipartisan leadership expressing opposition to House efforts to overturn FCC's net neutrality order.
Tags: Internet, FCC, ISP, Net Neutrality, Congress
Internet Service Back on in Egypt
By Kenneth Corbin | Article Published February 02, 2011
After a week of darkness for embattled nation's ISPs, Internet monitoring firms find that transmissions started to resume Wednesday morning.
Tags: Facebook, censorship, ISP, Internet service, Egypt
House Panel Presses for ISP Data Retention Mandate
By Kenneth Corbin | Article Published January 25, 2011
In the face of persistent privacy concerns, members air bipartisan support for industry-wide standard for ISPs to retain user data to share with law enforcement investigating child pornography and other Internet crimes.
FCC Approves First Net Neutrality Rules
By Kenneth Corbin | Article Published December 21, 2010
Over strident Republican opposition, split panel votes to approve rules barring Internet service providers from blocking content on their networks, a compromise that left all stakeholders wanting more.
Tags: FCC, broadband, ISP, Net Neutrality, Genachowski
Sen. Kerry Urges FCC Democrats to Back Net Neutrality Plan
By Kenneth Corbin | Article Published December 10, 2010
Key Senate Democrat urges commissioners to get pragmatic, not to let the "perfect" be the enemy of the "good."
Tags: government IT, FCC, ISP, Net Neutrality, broadband ISP
FCC Report Finds Subpar Broadband Speeds
By Kenneth Corbin | Article Published September 03, 2010
New study released by the agency finds that just 44 percent of fixed connections meet the speed goal stipulated in the national broadband plan. Meanwhile, the agency postpones consideration of its controversial reclassification proposal.
Tags: FCC, broadband, broadband wireless, ISP, Internet Speed
FCC: 4 in 5 Americans Don't Know Their Internet Speed
By Kenneth Corbin | Article Published June 02, 2010
Alarmed by the latest survey results, commission vows to open national speed-testing initiative as chairman declares, "Speed matters."
Tags: wireless, broadband, ISP, wireless data, wireless network management
McColo and the Difficulty of Fighting Spam
By Ray Everett-Church | Article Published November 20, 2008
In a world full of spamming, phishing and other fraudulent behavior, even the most battle-tested spam investigators are hard-pressed to assess whos to blame and whos been framed.
Tags: services, spam, IT, ISP, cable