iPad Takes Top Ranking in J.D. Power Survey
By Cynthia Harvey | Article Published April 29, 2013
The Apple tablet wins its category for the second year in a row.
Tags: iPad, Apple, tablet, survey, Customer satisfaction
iPhone Tops Customer Satisfaction Rankings Again
By Cynthia Harvey | Article Published March 21, 2013
For the ninth year in a row, Apple's iPhone got the best score in the J.D. Power and Associates rankings.
Tags: iPhone, Apple, smartphone, Customer satisfaction, J.D. Power and Associates
Facebook Users not as Satisfied as Google+ Users
By Datamation.com Staff | Article Published July 18, 2012
In a customer satisfaction survey, Facebook scored dead last in a ranking of top social media services.
Tags: Facebook, social media, Customer satisfaction, google+
iPhone Again Scores Top Spot in Customer Satisfaction
By Datamation.com Staff | Article Published March 16, 2012
HTC, Samsung and Motorola smartphones also scored well.
Tags: iPhone, Apple, survey, Samsung, Motorola, HTC, Customer satisfaction
New Buzz Phrase Drives CRM and App Development
By Larry Marion | Article Published February 16, 2011
Companies hope better integration of silos of information and software will improve the often dreadful customer experience.
Tags: CRM, Enterprise IT, Customer satisfaction, application development, integrated development environment