The Benefits of Merging BPM and CRM
By Jennifer Schiff | Article Published November 28, 2011
Although a firm's BPM solution often functions separately from its CRM software, combining these two tools makes a good deal of sense, say industry experts.
Tags: CRM, customer relationship management, BPM, business process management
12 Tips to Improve Your BPM System
By Jennifer Schiff | Article Published September 01, 2011
Want to squeeze from from your business process management system? BPM experts offer twelve tips for efficiency and productivity.
Tags: Enterprise IT, BPM, business process management
Enterprises Finally Reducing Paper Consumption: Report
By David Needle | Article Published December 13, 2010
Paper's far from disappearing, but AIIM survey points to technology advances that are helping organizations corral dependence on hard copy output.
Tags: scanners, MFP, paperless office, AIIM, BPM