Top White Papers and Webcasts

  • If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid. Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting …

  • Healthcare organizations have many options for determining a customized cloud environment that addresses the privacy, security, and availability requirements for specific applications which will help them meet their unique business and regulatory needs. However, it's important to note that just because an application is running in the cloud, it doesn't automatically have data protection, such as recovery services in the event of data corruption, viruses, or other risks. Read this white paper to learn the six …