Top White Papers and Webcasts

  • Customers expect real-time communications in their mobile applications, and business leaders are looking to communication platform as a service (CPaaS) as a cost-effective, efficient solution. With the number of CPaaS vendors on the rise, choosing the right solution can be difficult. CPaaS enables today's collaboration culture and often involves the exchange of sensitive corporate information, so the right solution needs to be both reliable and secure. Read this white paper take a closer look at the rise of …

  • Every company claims it places a premium on customer service. Unfortunately, the facts often speak otherwise. Download this IT Focus eBook to better understand how your organization can improve its customer contact strategy in today's omnichannel, hyper-competitive business environment and create loyal customers that add to your bottom line.