Top White Papers and Webcasts

  • Verizon Fios is a bundled Internet access, telephone, and television service that operates over a fiber-optic communications network with over 5 million customers. As its large field sales team worked to expand the reach of Fios across the eastern seaboard, Verizon needed a solution to allow the Fios field team to leverage the latest in mobile digital content distribution when engaging with new customers. Read this case study to learn how Verizon reps were able to send real-time program offers directly to the …

  • Thursday, July 13 @ 2pm Eastern / 11am Pacific All clouds are not created equal. PureCloud is the next-generation, all-in-one cloud contact center solution that helps you manage multichannel customer interactions as one single conversation. Register now for the upcoming live demo webinar on July 13th! We'll focus on the functionality and questions that matter to YOU! Read more at: http://www.genesys.com/purecloud/live-demo